Essence North Dallas Apartments

Apr 15th, 2022

They have horrible communication and never call back when they say they will. The attitudes they have are just rude and unwelcoming I didnt even want to finish the application.
Mar 5th, 2022

Alex is a NEW AMAZING addition to the office staff at Essence North Dallas. I ordered a box from Hello Fresh that was "missing". After checking the Parcel Room, and my door step I called the office just to see if my package was there. I spoke with Alex who told me that they hadn't received anything and apologized. Didn't think anything about it - just called the vendor. Well about 15-20 mins later there is a knock on my door. Who was there? Alex--WITH my Hello Fresh box. Talk about service!!!! :-) After clocking out and getting ready to leave for the day--Alex was stopped by the USPS carrier who notified him that a Hello Fresh box was just sitting out. Alex promptly brought the box to my door. He didn't have to BUT i am super appreciative that he went over and beyond while even off the clock. Alex, thank you for your EXTRA ORIDINARY extraordinary service. Welcome to the team!!!!
Mar 2nd, 2022

They will bait and switch you, moved from out of state and they told me my apartment was damaged and I wouldn't be able to move in TWO DAYS before my move date, after spending three weeks filling out forms and signing the lease, with little choice I was forced into accepting a more expensive apartment, terrible business practices from these people and CAF management. The apartment complex itself is dirty and noisy, appliances aren't very good, find another place to move imo.
Feb 18th, 2022

Kimberly did a fantastic job getting everything taken care of and making sure I had everything I needed to move in! Very responsive and extremely friendly service! The apartment was in great condition upon move in and everyone has been extremely helpful! Awesome place to live!
Dec 26th, 2021