Xfinity Store by Comcast

Hours

Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM

Chamber Rating

Verified Member
3.3 - (716 reviews)
288
111
54
52
211
Read Our 716 Reviews

Chamber Rating

Verified Member
3.3 - (716 reviews)
288
111
54
52
211
  • Esther Rogers

    Make an appointment online, in person most likely will say they made an appointment but can't find you. X2. Even then, expect to wait 45min. We tried 3 times to sign up then decided we didn't want to deal with this again. Good thing they invested in lots of couches and sitting area.
    Apr 10th, 2024

  • Joe Scanlan

    Was moving out of a place other people were still living, needed my name off the bill at old residence. I would rather use my head to play catch with a hammer than go back here. Somehow this was not possible. The lady at the counter not only said it couldnt be done, but didnt seem to understand our situation, implied a certificate of death was involved, and had an attitude about it. Talked about how long shed been there and shed never heard of what I was asking for. Fortunately a manager was close by and showed her, in front of us. She didnt seem to care she was wrong. I was happy to leave. Comcast is the devil, and Im sad I dont have other options where I live.
    Apr 6th, 2024

  • Sean Day


    Mar 30th, 2024

  • Alex Blu (Jax)

    Usually up to an hour or more wait but better than calling customer service who usually don't help you.
    Mar 19th, 2024

  • Jennifer Gammon

    I had a very bad phone customer experience. I wanted to cancel my account; was met with threat of disconnect fees - and my account wouldn't be closed until my my balance was paid immediately, even though my balance wasn't due for 2 weeks. Went into the store with my device and documentation. They said there is no record of phone conversation. The store could see the day I unplugged the device. They waived the accrued $121 monthly charge and $40 in additional usage charges. Mind you, device NOT plugged in. How the heck is there additional usage charges? Turned in my device. Paid the last bill. I'm not sure if Comcast is getting hacked (they said maybe, but I am not sure) But also, that's the last time I pay $200 for a month of basic internet. After years of on time payments, this company doesn't care. I started with $80/month.
    Apr 1st, 2024

Read Our 716 Reviews

About
Xfinity Store by Comcast

Xfinity provides internet services in Tigard. Visit us today at 7219 SW Hazel Fern Rd, OR to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Contact Info

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Images

Questions & Answers

Q What is the phone number for Xfinity Store by Comcast?

A The phone number for Xfinity Store by Comcast is: (800) 934-6489.


Q Where is Xfinity Store by Comcast located?

A Xfinity Store by Comcast is located at 7219 SW Hazel Fern Rd, Tigard, Oregon 97224


Q What is the internet address for Xfinity Store by Comcast?

A The website (URL) for Xfinity Store by Comcast is: https://www.xfinity.com/local/or/tigard/7219-sw-hazel-fern-rd.html


Q How big is Xfinity Store by Comcast?

A Xfinity Store by Comcast employs approximately 20+ people.


Q What days are Xfinity Store by Comcast open?

A Xfinity Store by Comcast is open:
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM


Q How is Xfinity Store by Comcast rated?

A Xfinity Store by Comcast has a 3.3 Star Rating from 716 reviewers.

Ratings and Reviews
Xfinity Store by Comcast

Overall Rating

Overall Rating
( 716 Reviews )
288
111
54
52
211
Write a Review

Esther Rogers on Google

image Make an appointment online, in person most likely will say they made an appointment but can't find you. X2. Even then, expect to wait 45min. We tried 3 times to sign up then decided we didn't want to deal with this again. Good thing they invested in lots of couches and sitting area.

Business Response on Google Apr 10th, 2024
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6001wmTGS. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.

Joe Scanlan on Google

image Was moving out of a place other people were still living, needed my name off the bill at old residence. I would rather use my head to play catch with a hammer than go back here. Somehow this was not possible. The lady at the counter not only said it couldnt be done, but didnt seem to understand our situation, implied a certificate of death was involved, and had an attitude about it. Talked about how long shed been there and shed never heard of what I was asking for. Fortunately a manager was close by and showed her, in front of us. She didnt seem to care she was wrong. I was happy to leave. Comcast is the devil, and Im sad I dont have other options where I live.

Business Response on Google Apr 6th, 2024
We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/6009wRexx to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.

Sean Day on Google

image

Business Response on Google Mar 31st, 2024
Thank you for leaving a rating. We would like to learn more about your experience and provide support. Please use this link http://spr.ly/6006Z0wlM to start a conversation with us. Copy and paste the link into your browser or click the link in the email notification you received regarding this review.

Alex Blu (Jax) on Google

image Usually up to an hour or more wait but better than calling customer service who usually don't help you.

Business Response on Google Mar 19th, 2024
Thank you for leaving a rating. We would like to learn more about your experience and provide support. Please use this link http://spr.ly/6006keiao to start a conversation with us. Copy and paste the link into your browser or click the link in the email notification you received regarding this review.-Richard

Jennifer Gammon on Google

image I had a very bad phone customer experience. I wanted to cancel my account; was met with threat of disconnect fees - and my account wouldn't be closed until my my balance was paid immediately, even though my balance wasn't due for 2 weeks.
Went into the store with my device and documentation. They said there is no record of phone conversation. The store could see the day I unplugged the device. They waived the accrued $121 monthly charge and $40 in additional usage charges. Mind you, device NOT plugged in. How the heck is there additional usage charges?
Turned in my device. Paid the last bill. I'm not sure if Comcast is getting hacked (they said maybe, but I am not sure) But also, that's the last time I pay $200 for a month of basic internet. After years of on time payments, this company doesn't care. I started with $80/month.

Business Response on Google Apr 2nd, 2024
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6000ZltxG. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.

Load More Reviews

Overall Rating

Overall Rating
( 716 Reviews )
288
111
54
52
211

Write a Review

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