KEMBA Financial Credit Union

Tried to call the branch for hours with no response. I had to drive to the branch to make an appointment. Poor customer service. I made an appointment for 4:30. I arrived early as requested and I'm still waiting at 4:45pm. Finally being seen after waiting 30 minutes.
Jul 2nd, 2023

Probably the worst bank in the city Employees are rude And I think they might be racist I'll take my money to chase They know what good customer service is
May 28th, 2023

They never stole my money here
Mar 28th, 2023

I just learned that they won't allow you to access your credit union bank unless you have an account with them. Given that this is a violation of the contracts that the credit unions have with each other I would definitely never do business with this bank. If they're going to play dirty with their biggest business partners then that definitely sets the tone for any interaction that they would have with their customers. I cannot believe that they are trustworthy.
Jan 20th, 2023

They don't allow access to the credit union network without first creating an account through kemba. This is counter to the whole concept of the credit union network and makes being in a credit union pointless.
Jan 11th, 2023