Hertz Car Rental - Hector Airport

Gave one star because zero wasn't possible to post. Triple overbooked, waited three weeks to tell me and had no solutions or even an apology. Will sue. It's what I do. The publicity should hit the same time the summer rental season does.
May 9th, 2022

The car was clean,comfortable and the customer service was good.$ excellent
Mar 19th, 2022

Had an early morning pick up from this location. Online it says they open at 8am. Was here for 30 minutes waiting for someone to show up. Called the other location to see what I could do about getting my rental but no one picked up either. I called 3 times and no answer. After being 30 mins, a guy just walked in and didnt apologize or anything for being late. Meanwhile, there were 3 other people in the back sitting in the dark. Its horrible doing business with these guys. I took a picture of one of the guys being late. Drove up with the car, didnt inspect or say anything the least. No shame what so ever. Use other car rental places and avoid this place at all cost.
Mar 17th, 2022

I booked my reservation though Expedia. I told the agent it was booked though Expedia. HERTZ at this location created a new reservarion for the same rental and I was charged twice for the same rental. I tried to get a refund of the charges from the airport location, but i have had no luck. Hertz at the airport is an Independant location. Corperate Hertz could not help me. My next step will be to dispute the charge with my credit card. Expedia also reached out to the location and Hertz would not take their call. I will not rent from this location again
Mar 12th, 2022

Currently have a rental that does not have a working horn! Ive called and spoke to different people and they said the manager would call me back never did. I called hertz corporate because they would not help me. The lady on the phone was more helpful then the actual rental place. Was told once they get more cars in that I would get a replacement but have not been called back! They also wont even answer my calls anymore either! It is illegal to drive a car without a working horn. Im not even sure I should have to pay. Do not recommend it for anyone at all!
Feb 6th, 2022