Hertz Car Rental - Bismarck Municipal Airport

This Hertz (Hurts) location needs to be shutdown or hire competent employees. This place is a total joke. Been here on my 3rd trip and im teying to get my emplouer to approve another vendor as thisnis the worst rental experience i have experienced. One would think after COVID, they would attempt to clean the interior of the vehicles but not here. They give you a vehicle that is never what is reserved and blood and feathers in the luggage compartment. Sick! The smell was terrible as well. Lady working who pays way more attention to her makeup, could care less and said if I was unhappy I could rent elsewhere. I wish my business would! Save yourself the hassle and rent elsewhere. I'm tempted to just pay out of pocket to use Enterprise. Cheaper, too.
Oct 31st, 2023

Poor service
Oct 13th, 2023

The absolute worst experience with Hertz, and this is not the first time. I will not be doing any business with them ever again.
Sep 26th, 2023

Renting the car was easy, returning it was a different story. When I returned it on Saturday morning at 5:30am there was no one at the counter, which is understandable. Put the keys in the after hours drop box. It is now Sunday and they still have not checked the car in an will not give me a receipt. I called and they said they were busy and I would just have to wait for them to have time to check it in.
Aug 28th, 2023

Aug 17th, 2023