Bestway Rent To Own

Chay Nance _{on Google}

Sep 29th, 2020

Pay without your permission! I'm going to be returning this furniture and buying it somewhere else. It's cheaper that way and I won't have to deal with this for 24 months

Sandra M. Marquez _{on Google}

Mar 19th, 2020

On Saturday February 22th 2020 this lady Jellisa was calling my mom cellphone to tell her she was late on her payment, I told her my mom's name was NOT Flora, and she started texting us. I'm pretty sure she dial the wrong number but was so annoying calling and when I tried to explain to her she was calling the wrong person she turns into a very verbally agressive person. Of course I responded the same way.
I'm writing this till today because I didn't even know what this company was about, I just found it out is one of those rent to own stores 🙄🙄

Madison Roseberry _{on Google}

Feb 21st, 2020

Disappointed is an understatement! I will try to make this the short version... we bought a couch from best way in July 2019 it was deliver damaged. After calling and complaining they came and swapped it out for another one. In this process they knocked a hole in our front door and ripped the trim from around the door. I was told by deli you personal to contact the store. So I do... al this point I have a hole in door, no trim, and another damaged couch in my living room. I spent $350 replacing door and trim. I was in contact with the current store manager who suddenly was fired... I then contacted the new manager who would never return my call! She was suddenly fired. The current manager has drafted out 3 payments in the last week and has yet to return my call regarding this. I contacted corporate on Friday and was told I’d hear from district manager in 1 business day.. no call. So I contacted corporate Tuesday and was told I’d receive a call from regional manager WITHIN ONE BUSINESS DAY.. no call. Now it is Thursday and I’ve yet to hear from anyone. This is a horrible way for a company to provide service to customers who have always been in great standings with y’all!