Three Oaks Ford

If I could leave 0 stars I would. Bought a car for 20k 2 months ago. Nothing but troubles. Back door won't open and now Transmission just went out. They said I bought as is
May 24th, 2022

Asked them to rotate tires and they didn't said because I needed new tires. This was the third time I took my car for oil change there and every time ttrh try to sell me tires.
Apr 10th, 2022

Fabulous service! Called to see if I could have windshield wiper blades installed and was in and out within 45 minutes. So appreciated as mine were literally in shreds! Definitely all star rating.
Jan 30th, 2022

AVOID THREE OAKS FORD! I am not sure what happened to my beloved Ford Dealership in Three Oaks, Michigan, but not long ago (pre-covid) it was a GREAT sales lot with a wonderful service department. That is no longer true. My family purchased 4 cars from them over the past 8 years from helpful sales guys and had all major service and most oil changes, tires etc provided by them as well. A former fabulous mechanic and service manager named Steve, was always respectful, responsible and efficient. Sadly, we discovered that Steve and others on his team have been replaced by the most disrespectful and inefficient service team we have ever encountered. An incredibly rude pair of "managers" provided thoughtless and inaccurate service on our F150, never checking the 5 minute online instructions (website printed on the box) to program the item they charged us to install. Blaming the failure on us for not instructing them in the basics of customer service. Now we have to take it to a Ford Dealership further away to UNDO what they did and REDO it correctly. We had plans to replace our current truck with a $60k electric this year, but we will NOT do that in Three Oaks. We may actually consider a different brand altogether based on the experience we had today. I am deeply disappointed in the new version of this once reliable local business.
Jan 27th, 2022

Worst place to every go. The owner to the service thinks it ok to take advantage of women and kids. I would never recommend this place to anyone. Tom and Rick need to find out what respect is.
Nov 25th, 2021