Avis Car Rental

In the current difficult rental car era, Alex is a 'Knight in White Armor'. His professionalism and personability are tops. He smoothly solved some glitches I ran into in the process, and set up the rental I needed and was there from sign-up to pick up. I must note that he had been consistently outstanding on earlier rentals I have had at this location. Kudos, Sir Alex, kudos and thanks.
May 12th, 2022

trying to rent a car from this company is a disaster. They let you book a car no problem. but when you show up to pick up the car they inform you the actually price will be an extra 300$ for deposit or 500$ if you use a debit card.
Feb 9th, 2022

Trying to find out if any SUVs are available at this location and no one is answering the phone from January 12, 2022 up to January 13, 2022 and I've been calling on the hour throughout the entire day yesterday and I've been calling today since 8:30am. Once I connect with someone by phone, I will delete this review. It doesn't make sense for me to waste time and energy coming down in person only to find out that their location doesn't have any SUVs. There's no way to reply to the business response, so here it is. The business responded on January 14, 2022 and my response is, "I called and they gave me the run around. I asked to speak with a supervisor or manager on multiple occasions, and all they do is pretend to transfer you, then when your reconnected, they state that it's customer service all over again, and you have to repeat yourself. Calling reservations is useless. If you have a direct phone number for a manager within the executive customer service, you are welcome to provide it."
Jan 25th, 2022

Jan 8th, 2022

I wish to give zero rating to auto phone representatives.
Sep 4th, 2021