Verizon

carlos gonzalez _{on Google}

Mar 26th, 2024

Friendly and helpful

Kim Ranjbar _{on Google}

Feb 28th, 2024

I ordered my new Google Pixel 8 online through Verizon and went to pick it up at the shop in Harvey the next morning. When I got there, they had my order ready, but I wanted to properly dispose of my old phone which had bulged. (lithium batteries can be dangerous!) The lady said she'd dispose of it but I still had to transfer my data. So I put down my bag at the counter and started the transfer, but she said to do it there in the store would cost me $30. I was confused. I said, I'll transfer the data myself, I was just going to do it here so I can give you my defunct phone. She said if I was going to stand there in the store and transfer my data (something that took all of 6 minutes), she would charge me $30. Absolutely ridiculous.
**Edited after seeing your response, which was absolutely meaningless. Apparently Verizon has no problems charging customers fees for standing in their stores.

Luis Hernandez _{on Google}

Feb 8th, 2024

Excellent attention .