Royal Oaks Chevrolet Cadillac

The service department has always been a great group! They kept in touch and let me know what was going on. Very efficient and courteous. The receptionist who answered the phone sounded like she was having a bad day and could have been slightly more professional in her remarks when asking to speak to someone, but other than her, everyone at Royal Oaks was amazing. Definitely will always recommend Royal Oaks.
Jul 4th, 2023

They were fast and got me in right away.
Jul 4th, 2023

Jul 2nd, 2023

Jul 1st, 2023

Im from Tennessee and I bought a new 2023 Malibu before a trip to Illinois. I had it a week and had 580 miles on it as I was driving on I-24 it lost power and the engine light came on. Im alone, brand new car and I freaked out! Pushed the Onstar button and the car was towed to this Chevy dealership. Ive got tears streaming down my face, the service dept is very busy and I meet Greg. As I wait my turn Im trying to wipe my tears and he was so kind to me. Then it was my turn to tell about my new car, thats not running, Im on a trip and Im in the middle of no where. Greg was awesome, kind and reassuring . He was so professional and got my car taken care, it was just little blip. I work for GM in Spring Hill, Tn and I understand there are blips sometimes. Of all the places to break down I was lucky to be close to Paducah!!! Thank you again!
Jul 2nd, 2023