Ramada Des Moines Airport

Martin Mendoza _{on Google}

Apr 7th, 2024

They canceled my reservation last minute without letting me know. And the young man at the front desk was a jerk about it.
Noteworthy details: They will cancel your reservation without letting you know.

I A _{on Google}

Mar 19th, 2024

Perfect for parking if youre traveling for a vacation or long periods of time. I purchased groupon for parking at a very reasonable price, twice less I would have spent on uber. Checking in was a breeze; went to a front desk and filled out departure and arrival times, parked my car in the back as they asked-to save time, park in the back (east side of the building ahead of time).they loaded us up quickly to the shuttle and took to the airport. The whole checkin until getting to airport, took about 10-15 minutes. Upon return, I called the hotel (look up on google as I was lazy searching through my email receipt). Guy that picked up the phone asked if i had already gotten my checked-in luggage, which I did. He showed up in about 5-7 minutes. Done.
Nearby activities: A few restaurants and stores nearby.
Walkability: Walk to airport if needed

ann budde _{on Google}

Mar 18th, 2024

Just like sooo many of their other reviews, I'd rate a ZERO if I could. It's unclean (our group slept with our clothes on) for fear of unwashed sheets. Walls are thin and you hear EVERYTHING! The camera screens in the front lobby are very off-putting as they scream "it's not safe here". In fact, we didn't feel safe her at all. The man behind the desk was condescending and not polite. If we didn't already put money down, we'd have left right away.
It's dirty and looks like a prison from the outside! Never again!

Tanesha Vivian _{on Google}

Mar 14th, 2024

This place is a joke and if you run your card make sure you lock it after use. First off the day I stayed I had to switch rooms twice to even get a clean room (sign #1 that I should of got my money back and left) after checking out I had an additional $100 run off of my credit card despite the $100 hold on the initial night I checked in. When I called to inquire about why this happened they said there was a dirty towel with a stain on it (I had used the towel to clean with the night before) and they were very rude and refused to give me a number to corporate to make a formal complaint. So not only did they charge me $100 for a dirty towel but they also ran an additional charge rather than adjusting the deposit I originally paid(And I left a $20 tip for the housekeepers). I am still fighting to get my money back almost 1 month later. Do yourself a favor pay a little extra and go somewhere else. Ramada tropics this franchise is enough to ruin your whole company name!!! THE WORST EXPERIENCE I HAVE EVER HAD!!!