Sears Appliance Repair

Sears Appliance Repair
  • 6020 E 82Nd St Ste 200
    Indianapolis, IN 46250

Chamber Rating

Verified Member
3.4 - (294 reviews)
144
30
13
18
89
Read Our 294 Reviews

Chamber Rating

Verified Member
3.4 - (294 reviews)
144
30
13
18
89
  • Gwendolyn Graper

    ABIB WAS EXCELLENT TECHNICIAN. He was very thorough and helfpul and kind. Please recognize him for his superior service--best technician I have ever had. Service: Refrigerator/freezer repair
    Apr 15th, 2022

  • Gwendolyn Graper

    ABIB WAS EXCELLENT TECHNICIAN. He was very thorough and helfpul and kind. Please recognize him for his superior service--best technician I have ever had. Service: Refrigerator/freezer repair
    Apr 7th, 2022

  • Tim Burkholder

    A&E management is the worst of any service company with which I have interacted. They do not provide a phone number that allowed me to talk to customer service. For our second scheduled appointment they canceled my appointment 2h after the time window expired. The manager told me on the phone that he ordered a part for me. Lowe's records showed they ordered my part. But in fact they did not order my part. Today we had tech George. He was excellent. He solved our service issue by tracking down our part, purchasing it, bringing it back to my refrigerator and installing it. The first tech came March 1. He could have done this but we had to wait until March 31. Lowes must find a different provider for appliance service contracts in the Westfield, Indiana area. A&E is terrible. Tech George is excellent! Sears. I would like you to follow up on my case. Please call me or email me through my contact info that Lowes and A&E have. Service: Refrigerator repair
    Apr 21st, 2022

  • Madison

    0 stars. Avoid at all costs! Ive never had such an awful experience with any service in my life. Ive never written a bad review before. Weve been trying to get our dishwasher fixed for the past two months. They dont show up half the time. Theres a 4 hour timeframe so Ive wasted DAYS waiting around for no one to come. Customer support is 0 help. Everyone says something different. No communication. Every time someone DOES show up, they request even more money without doing ANY repairs. 1st time: diagnosed the wrong repair for $500 2nd time: figured out the real problem 3rd time: didnt show up 4th time: re-diagnosed just to tell us the same problem, ordered the part 5th time: didnt show up 6th time: showed up with no part, no part was sent to our house. Tells us the part fell of out the system. Wants to charge us $300+ for him to come and not fix anything. When we refuse to pay because we were told it was all under warranty, he rudely walks out. Reading more reviews now seems like this is just how they do business, if you can even call it that. Service: Dishwasher repair
    Apr 8th, 2022

  • Madison

    0 stars. Avoid at all costs! Ive never had such an awful experience with any service in my life. Ive never written a bad review before. Weve been trying to get our dishwasher fixed for the past two months. They dont show up half the time. Theres a 4 hour timeframe so Ive wasted DAYS waiting around for no one to come. Customer support is 0 help. Everyone says something different. No communication. Every time someone DOES show up, they request even more money without doing ANY repairs. 1st time: diagnosed the wrong repair for $500 2nd time: figured out the real problem 3rd time: didnt show up 4th time: re-diagnosed just to tell us the same problem, ordered the part 5th time: didnt show up 6th time: showed up with no part, no part was sent to our house. Tells us the part fell of out the system. Wants to charge us $300+ for him to come and not fix anything. When we refuse to pay because we were told it was all under warranty, he rudely walks out. Reading more reviews now seems like this is just how they do business, if you can even call it that. Service: Dishwasher repair
    Apr 4th, 2022

Read Our 294 Reviews

About
Sears Appliance Repair

Sears Appliance Repair is located at 6020 E 82Nd St Ste 200 in Indianapolis, Indiana 46250. Sears Appliance Repair can be contacted via phone at for pricing, hours and directions.

Contact Info

    Questions & Answers

    Q Where is Sears Appliance Repair located?

    A Sears Appliance Repair is located at 6020 E 82Nd St Ste 200, Indianapolis, IN 46250


    Q How big is Sears Appliance Repair?

    A Sears Appliance Repair employs approximately 20+ people.


    Q How is Sears Appliance Repair rated?

    A Sears Appliance Repair has a 3.4 Star Rating from 294 reviewers.

    Ratings and Reviews
    Sears Appliance Repair

    Overall Rating

    Overall Rating
    ( 294 Reviews )
    144
    30
    13
    18
    89
    Write a Review

    Gwendolyn Graper on Google

    image ABIB WAS EXCELLENT TECHNICIAN. He was very thorough and helfpul and kind. Please recognize him for his superior service--best technician I have ever had. Service: Refrigerator/freezer repair


    Gwendolyn Graper on Google

    image ABIB WAS EXCELLENT TECHNICIAN. He was very thorough and helfpul and kind. Please recognize him for his superior service--best technician I have ever had. Service: Refrigerator/freezer repair


    Tim Burkholder on Google

    image A&E management is the worst of any service company with which I have interacted. They do not provide a phone number that allowed me to talk to customer service. For our second scheduled appointment they canceled my appointment 2h after the time window expired. The manager told me on the phone that he ordered a part for me. Lowe's records showed they ordered my part. But in fact they did not order my part. Today we had tech George. He was excellent. He solved our service issue by tracking down our part, purchasing it, bringing it back to my refrigerator and installing it. The first tech came March 1. He could have done this but we had to wait until March 31. Lowes must find a different provider for appliance service contracts in the Westfield, Indiana area. A&E is terrible. Tech George is excellent!
    Sears. I would like you to follow up on my case. Please call me or email me through my contact info that Lowes and A&E have. Service: Refrigerator repair


    Madison on Google

    image 0 stars. Avoid at all costs! Ive never had such an awful experience with any service in my life. Ive never written a bad review before.
    Weve been trying to get our dishwasher fixed for the past two months. They dont show up half the time. Theres a 4 hour timeframe so Ive wasted DAYS waiting around for no one to come. Customer support is 0 help. Everyone says something different. No communication. Every time someone DOES show up, they request even more money without doing ANY repairs.
    1st time: diagnosed the wrong repair for $500
    2nd time: figured out the real problem
    3rd time: didnt show up
    4th time: re-diagnosed just to tell us the same problem, ordered the part
    5th time: didnt show up
    6th time: showed up with no part, no part was sent to our house. Tells us the part fell of out the system. Wants to charge us $300+ for him to come and not fix anything. When we refuse to pay because we were told it was all under warranty, he rudely walks out.
    Reading more reviews now seems like this is just how they do business, if you can even call it that. Service: Dishwasher repair


    Madison on Google

    image 0 stars. Avoid at all costs! Ive never had such an awful experience with any service in my life. Ive never written a bad review before.
    Weve been trying to get our dishwasher fixed for the past two months. They dont show up half the time. Theres a 4 hour timeframe so Ive wasted DAYS waiting around for no one to come. Customer support is 0 help. Everyone says something different. No communication. Every time someone DOES show up, they request even more money without doing ANY repairs.
    1st time: diagnosed the wrong repair for $500
    2nd time: figured out the real problem
    3rd time: didnt show up
    4th time: re-diagnosed just to tell us the same problem, ordered the part
    5th time: didnt show up
    6th time: showed up with no part, no part was sent to our house. Tells us the part fell of out the system. Wants to charge us $300+ for him to come and not fix anything. When we refuse to pay because we were told it was all under warranty, he rudely walks out.
    Reading more reviews now seems like this is just how they do business, if you can even call it that. Service: Dishwasher repair


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    Overall Rating

    Overall Rating
    ( 294 Reviews )
    144
    30
    13
    18
    89

    Write a Review

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