Bank of America (with Drive-thru services)

Chase Huang _{on Google}

Mar 14th, 2023

Charles are very nice.
Staff are very friendly and much better than the one across street.
Good job.

Secles Souza _{on Google}

Feb 24th, 2023

Darling was amazing with us, very nice and professional. All the employees were courteous and helped us. I definitely recommend this location.

Kaci _{on Google}

Dec 25th, 2022

Gave up after waiting 45 min to close a fraudulently opened credit card. Frustrating that this isnt a bigger concern for Bank of America.

Michelle S. _{on Yelp}

Jan 15th, 2023

Highly recommending Francia. I was on vacation and my Chase bank account that I have had for many many years was compromised. Of course this happened on a Friday night. I was distraught. I called Chase and unfortunately the person I spoke to overseas (or at least it sounded like it was overseas.) The phone call was frustrating to say the least as she couldn't understand me and I couldn't understand her. I decided that was it, I was ready for a change. I walked into Bank of America, sat down and waited. Luckily for me Francia said she was able to meet with me. I communicated to her everything that happened, and at times with tears in my eyes. I have no idea in what official capacity she works at the bank, but whatever it is I hope she's in charge of that branch. Over the years I've met with a number of people in a business and personal capacity and she is truly remarkable. She was the epitome of everything a banking rep/manager should be: excellent communication skills, extremely knowledgeable about the banks products and services and what type of accounts would serve me best. I could go on and on. She was friendly and talkative but not overly talkative - you could tell she has a very friendly disposition and she immediately put me at ease which was remarkable because I walked in a little stressed. My entire experience exceeded my expectations. Nowadays it is very rare to encounter someone as professional and nice as she was. As I was geting ready to leave I think what impressed me the most was a couple came in and they were not happy. They were pretty loud and they were using using vulgar language. A banking rep was listening to them but this persons demeanor wasn't helping the situation, then this bank rep started interrupting the couple and it was going downhill quickly. Francia with her very calm demeanor walked over and smiled at the couple. I think she offered them coffee or water and she then asked if they wanted to come into one of those smaller offices to explain to her what happened. Before I walked out the irate disheveled couple looked like they were way more relaxed in the chairs they were sitting in. Francia was calm as ever and the couple's disposition did a complete 180 turn around. Because of Francia I moved all of my banking to Bank of America.