Crate & Barrel

Every. Single. Person. All of their employees, online and in store, have been so accommodating, informative, and just all around awesome. I love the selection of quality products, and their sale prices are incredible! We had a one-on-one registry tour and it was so fun.
Apr 30th, 2022

Nice stuff, but delivery and customer service are just not reflective of the storefront itself and leave a lot to be desired. Combined 'services' seemingly work completely independent of one another and are infuriatingly chaotic and unorganized. I would avoid C&B for items requiring delivery... UPDATE: Seven months in... still waiting for delivery (predicted to come in June now!?).
Apr 26th, 2022

The staff at the La Jolla store is polite but my issue is with the quoted times they provide on furniture. We were told all items were in stock and that the delivery would be in 4-6 weeks. It's been over three months and no furniture. I keep getting emails saying the shipment has been delayed. I checked the Houzz website and apparently, many others had the same thing happen (some waiting for over 7 months when quoted "4-6 weeks"). We moved our old bed and furniture out to make room for the new and we are now having to sleep in a cramped guest room. Our excitement has turned into frustration and ill will for this brand. It's so frustrating because they have my money and I feel Crate and Barrel was not truthful.
Apr 18th, 2022

Just ok. Seems like they have less merchandise than other C&B Stores.
Mar 22nd, 2022

(Translated by Google) There are many simple and pretty products. I like kitchenware. (Original) . .
Feb 19th, 2022