Crate & Barrel

Apr 5th, 2024

Always find quality products!
Mar 20th, 2024

I was looking for one item and the sales person grabbed it from the back quick, packed it up in a box and I was on my way. Quick and friendly service.
Mar 17th, 2024

Extremely rude, racist, prejudiced and condescending store associate made me feel judged and like I didn't belong. First, she snatches the item from me, without greeting or acknowledging me, to ring it up. Then I ask her a single question about a similar item being in in stock, she said no in such a callous tone, didn't offer to check (the item is very much in stock per the website for this location), and walked away from us! I asked politely, is it so much to ask for a respectful interaction in return? Was it because she (female, black short hair, dark skin tone), wasn't going to make a sale that she was so rude? I would've bought it if she had helped me since it was in the store! She couldn't lift a finger to help her customers. Her condescension and prejudice is unacceptable given she can't even show a modicum of decency to frequent customers. She actually made the store, Crate and Barrel, lose a sale. And now she will make them lose many more sales because I can't see myself supporting this store. After reporting to customer service via chat, they failed to follow up and denied the reporting happening. They did not follow up either despite saying they would. Worst service ever. Won't be back. Racist and pretentious.
Feb 29th, 2024

Had a great experience here thanks to Linda who is so kind and helpful. Im always grateful when staff make you feel at ease and welcome. She went above and beyond with her customer service
Feb 27th, 2024