Bank of the West
-
123 Astronaut E S Onizuka St
, Ste 101
Los Angeles, California 90012 - (213) 625-2628
Hours
Chamber Rating
About
Bank of the West
Visit us at 123 Astronaut E S Onizuka St, Los Angeles, CA 90012. Bank of the West is a trade name of BMO Harris Bank N.A. who provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. BMO Harris Bank N.A. Member FDIC. Equal Housing Lender.
Services
- Home Equity loans
- Financial planning
- Savings accounts
- Checking accounts
- Retirement planning
- Mortgages
- Loans
- ATM
- CDs
- Small Business Banking
- Commercial Banking
- Wealth Management
- Member FDIC
- Online Banking
- Mobile Banking
Questions & Answers
Q What is the phone number for Bank of the West?
A The phone number for Bank of the West is: (213) 625-2628.
Q Where is Bank of the West located?
A Bank of the West is located at 123 Astronaut E S Onizuka St, Ste 101, Los Angeles, California 90012
Q What is the internet address for Bank of the West?
A The website (URL) for Bank of the West is: https://www.bankofthewest.com/customer-service/branch/california/los-angeles/123-astronaut-e-s-onizuka-street
Q How big is Bank of the West?
A Bank of the West employs approximately 20+ people.
Q What days are Bank of the West open?
A Bank of the West is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Q How is Bank of the West rated?
A Bank of the West has a 3.7 Star Rating from 12 reviewers.
Hours
Ratings and Reviews
Bank of the West
Overall Rating
Overall Rating
( 12 Reviews )Vincent to on Google
Great customer service
Shorline Movers on Google
Very rude bank. Horrible customer they do acknowledge their customes. I waited 15 minutes before I got any service and they had 1 other customer. Carmen N. Rodriguez is person who helped me. She is very poorly skilled at her job and has no sense of hospitality
patricia A Smith on Google
David Martin Jr on Google
At approximately 3:30 pm today 7/29/21, I went to Bank of the West today located at 123 Astronaut E S Onizuka St, Ste 101, Los Angeles, CA 90012. My wife and I were having lunch next door and popped in because we needed to change her last name (because we just got married) on our joint account. We walked in and asked the lady in the cubicle to the right if we could be assisted with that. She said they couldn't do it and that we had to go to our home branch. I was surprised she said that because that is certainly not true. She asked us who we were and why didn't we just go to our home branch. She was talking down to us as and the way she looked at us was as if we were some kind of criminal or something, it was really odd. She was questioning us with a very rude demeanor as if she was irritated and upset that came into her branch with our request. She was extremely rude and unprofessional. Unfortunately, I didn't get her name but besides her, there were only 2 tellers and a sweet older woman of Asian descent who came over and finally helped us. Walking into a bank and just trying to get something simple accomplished, was one of the worst customer experiences I have ever dealt with and this lady should not be in the position she's in. My wife is Colombian and has an accent when she talks and the lady's demeanor toward her had an almost, discriminatory vibe. I love BOTW but she's a very bad representation of the company and I will never go to that branch again, which I'm sure she'll be pleased with. Given my date and time, the company should be able to find out who this employee is.
brandon damiani on Google
Terrible customer service. Called in cuz they charged me 140 in overdraft fees. Couldnt do anything about it. Everyone i talked to said it sounds like its not our fault. it is youre fault when youre the the one taking the money and approving the charges over and over again??? Then expecting me to pay 35 dollar charges each time you approve a transaction? branch manager kept blaming me needless to day they need to be fired and i will be closing my account soon. Thanks for nothing bank of the west. Do not bank with them please!
Overall Rating
Overall Rating
( 12 Reviews )Write a Review
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