Avis Car Rental

This location should close down. Absolutely helpless when it comes to helping their customers. They dont bother letting their customers know ahead of time that their car wouldnt be available and once you get there expecting to get a car, they watch you struggle with customer service over the phone.
Feb 25th, 2024

Just came to pick up our car rental, and despite the bad Google reviews still took my chances. Glad I did! Paperwork took no longer than 10 minutes, the associate (who was wonderful when I spoke on the phone a few days ago!) didn't try to upsell us on insurance or anything. Office was clean and had a faint smell of incense, which made me nostalgic about my childhood going to Chinese school at a temple . The car we were assigned is a Mitsubishi Outlander, which looked to be in new condition and was spotlessly clean. Great start to our trip!
Feb 18th, 2024

Service was slow and you will receive a dirty car
Feb 6th, 2024

One of the cleanest rentals cars I rented and staff very friendly and helpful.
Nov 15th, 2023

My wife and I hired a car from this location back in January 2023, when we were on holiday in Southern California for a few weeks. We were very pleased in general with the level of service that we got as we'd picked up a great mobile-only deal via a website and app that friends had told us about. The car was full-size, with the built-in stereo having a screen and giving us access to Android Auto - which allows the use of Google Maps or Waze, in terms of satnav software via your phone. Apple Carplay was also available but as we don't use iPhone we weren't able to test this. Overall we were more than happy with the car and would happily rent again from this location if they are still here the next time we visit the LA area. Many thanks and big ups to the team running the office. We were able to extend our rental lease without too many difficulties over the phone. Returning the car was no problem either. As the location is outside of Disney and also airports, the rates reflect the lower pricing available. Cheers !
Jun 27th, 2023