Stearns Bank N.A. - Arizona

John Twomey, PT _{on Google}

Apr 19th, 2020

Beware, I contacted Stearns Corporate regarding SBA financing, 75 days later, delay after delay, 30-40 days to review documents, the final straw: unknown to me, they filed a lien against my business for a loan that had never been completed, funded, or even signed for.

Bob Curtis _{on Google}

Mar 28th, 2020

Outstanding customer service. It's extremely refreshing to actually speak to someone at the bank instead of an automated attendent or a representitive in another country. Kris was helpful, responsive and honest in assisting us through our loan process. We look forward to working with Stearns in the future, they truly care about our business and were there for us when our primary big bank wasn't.

numan ud din _{on Google}

Jan 22nd, 2020

Very very bad experience and very very bad customer service and on top of that they will not even recognize their mistake.

Sameer Trehan _{on Google}

Jan 9th, 2020

Started working with Zach Noreen about 3 months back for financing 4 Trucks. Right from the beginning, he was prompt, courteous, understanding & supportive. The entire process for closure took us a long time (not because of any fault of Stearns bank or of Zach') & during the entire process, he held our hand, was helping me at every step and worked with me like a partner. I was and I am very impressed with how Zach took care of our company and I will make sure that I give him a call when financing my next truck. Thank You Zach, it was a pleasure working with you.

Colin R _{on Google}

Dec 28th, 2019

I own a tidy small business. 22 employees. COVID-19 is having an effect. My personal and commercial bank, WF, couldn't take PPP loans at first because of their financial malfeasance in the past. My SBA bank wasn't sure how to process PPP loans. With first-come, first-served, limited funds available, speedy PPP applications are essential. I cold-called Stearns at 3pm the day PPP opened and our funds deposited today, less than two weeks later. No overt pressure to open an account, no baloney of any kind, just speedy help for my employees and their families. Jen T., Raeann S., I hope you know this is good work. I haven't done business with Stearns before but when the dust settles, I will be looking to do so. I see in the email signature "We get the job done!" Darn right, you do. THANK YOU.