U.S. Bank Branch

John is an outstanding bank manager. See him for your banking needs. Highly skilled. I highly recommend him.
Apr 2nd, 2023

We've been banking here for years and couldn't ask for better service. We would stay with U.S. Bank no matter where we lived. Great people.
Apr 2nd, 2020

If I could rate this review for US Bank a zero I would. I was a US Bank customer for 10 or more years now. Never once I was late on my payments. Although this last year I've spent more money using the credit card, but the payments I have been making were above the minimum payments. Recently, I received a letter from them indicated that they will increase my APR from 22.24 to 25.74 with the reason "due to my spending" so as they claimed. I called and asked that why I am being charged an 25.74 APR in January while my Jan statement says only 22.24? They didn't have an answer for me. They are charging me $64.61 instead of $54.38, on a 25.74 APR, an additional of $10.23 more on the interests alone than what it is supposed to be. This is how they make money by ribbing off their customers. Imagine $10.23 additional per customer multiply a million customers like me they have worldwide. This is how US Bank make money by ribbing their credit card usere like myself. Do not ever do business with US Bank is my best advice.
Jan 20th, 2023

Went thru the drive thru and the window teller was extremely kind! She had everything you would need for making a deposit / withdrawal, including an ink pen, in the floater thingy that floats back and forth to them. The nice Lady even asked if I wanted to know how much I have in my account but I didn't want negativity in my life today so I opted out! Yes, I recommend going here, as it's close to a gas station and a strip mall and because of how nice this teller is.  Nice Lady! This location has banking services inside, during banking hours. I did notice that they didn't have a ATM in the drive thru which was my first time seeing a bank without one... bummer!!! There's plenty of parking surrounding the area.  .
Nov 4th, 2022

MANAGEMENT NEEDS TO BUY NEW COMPUTERS FOR THIS BRANCH! I was first in line and both bank employees could not get online to even start my transactions. It took until 10:30 a.m. to complete my simple deposits...AND there were numerous very frustrated customers waiting in line when I left. This is not the 1st time this has happened to me at this branch. The 3 previous times it happened midday that the computers were offline and wouldn't work. Management needs to fix this problem or customers are going to take their business someplace else. And no, Larisa, your response below is not valid as it does not address or resolve the ongoing problems at this branch. And no, Larisa, the services I needed could not be done online. Obviously, based on your response below, US Bank is not concerned about providing even the minimum customer service needs of their clients.
May 8th, 2021