Chamber of Commerce

      Flagstar Bank Home Loan Center

      ( 13 Reviews )

      Flagstar Bank Home Loan Center
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      Chamber Rating

      Verified Member
      1.3 - (13 reviews)
      1
      0
      0
      0
      12
      Read Our 13 Reviews

      Chamber Rating

      Verified Member
      1.3 - (13 reviews)
      1
      0
      0
      0
      12
      › ‹
      • Josi Soto

        I swear they were trying everything possible to not do my loan. I am so glad we are changing lenders The automated response is so insincere. My intelligence is far more advanced than this type of technique. I just don't appreciate people making me jump through hoops when they knew they didn't want to do the loan and that just stressed me out.. shame on them They need to be up front and very unprofessional and I would never recommend this bank to anyone
        Mar 30th, 2024

      • Berardo Barrios


        Feb 17th, 2024

      • John Mike

        Website is unresponsive getting a E Mail verifying code to access my mortgage info, Called local Flagstar Mortgagee8mmBank rep, me, I have waited 40 minutes no e mail sent Called local branch contact and Flagstar rep Jason's mailbox is full and I can't leave a message, this is a big Red Flag I need to transfer my mortgage to another lender.
        Dec 25th, 2023

      • Brett Shoulders

        This bank is a joke!
        Nov 6th, 2023

      • Zayden Dozier

        Another negligence issue with your company so you can take houses. To create multiple fees added without reason, not recording anything or creating records of payments, calls, ECT has gone on for years now.
        Sep 4th, 2023

      Read Our 13 Reviews

      About
      Flagstar Bank Home Loan Center

      At Flagstar, the success with our customers starts with our people. The expertise and personal dedication of our team are the factors that allow us to excel. That is why we set the highest standards for our staff. Please call us or stop in to our office. We'll appreciate the opportunity to serve you.

      Contact Info

      Services

      • CHECKING SAVINGS CREDIT CARDS IRAS AND EDUCATIONAL SAVINGS ONLINE AND MOBILE BANKING FOREIGN CURRENCY EXCHANGE OVERDRAFT PROTECTION PERSONAL LOANS

      Questions & Answers

      Q What is the phone number for Flagstar Bank Home Loan Center?

      A The phone number for Flagstar Bank Home Loan Center is: (951) 660-4802.

      Q Where is Flagstar Bank Home Loan Center located?

      A Flagstar Bank Home Loan Center is located at 6900 East Camelback Road, Suite 350, Scottsdale, Arizona 85251

      Q What is the internet address for Flagstar Bank Home Loan Center?

      A The website (URL) for Flagstar Bank Home Loan Center is: https://www.flagstar.com/west-phoenix-scottsdale-arizona-home-loan-mortgage-lender-1954.html

      Q How is Flagstar Bank Home Loan Center rated?

      A Flagstar Bank Home Loan Center has a 1.3 Star Rating from 13 reviewers.

      Ratings and Reviews
      Flagstar Bank Home Loan Center

      Overall Rating

      Overall Rating
      ( 13 Reviews )
      1
      0
      0
      0
      12
      Write a Review

      Josi Soto on Google

      image I swear they were trying everything possible to not do my loan. I am so glad we are changing lenders
      The automated response is so insincere. My intelligence is far more advanced than this type of technique. I just don't appreciate people making me jump through hoops when they knew they didn't want to do the loan and that just stressed me out.. shame on them They need to be up front and very unprofessional and I would never recommend this bank to anyone

      Business Response on Google Mar 28th, 2024
      Josi, thank you for taking the time to share your feedback with us. We apologize that we provided a less-than-ideal experience and would like to learn more about your experience to address your concerns directly. If you are willing, please direct message us on our managed social media platform profiles (links to follow) so that we can learn more and better assist you. Facebook (https://www.facebook.com/flagstarbank) or Twitter page (https://twitter.com/flagstar)

      Berardo Barrios on Google

      image

      Business Response on Google Feb 11th, 2024
      Thank you for taking the time to leave us a review, Berardo. We understand we did not meet your expectations and would like to learn more about your experience so that we can address your concerns directly. Please reach out to us at (888) 248-6423 during the below times with any comments or suggestions you wish to share. Monday-Friday: 7:30 a.m. - 9 p.m. ET, Saturday: 8:30 a.m. - 6 p.m. ET. Alternatively, if you are willing, please direct message us on our managed social media platform profiles (links below) so that we can better assist.https://www.facebook.com/flagstarbank or https://twitter.com/flagstar

      John Mike on Google

      image Website is unresponsive getting a E Mail verifying code to access my mortgage info,
      Called local Flagstar Mortgagee8mmBank rep, me, I have waited 40 minutes no e mail sent
      Called local branch contact and Flagstar rep Jason's mailbox is full and I can't leave a message, this is a big Red Flag I need to transfer my mortgage to another lender.

      Business Response on Google Dec 11th, 2023
      John, thank you for taking the time to provide your feedback with us. We apologize that we have provided a less-than-ideal experience. We value your feedback and hope you'll give us the opportunity to listen and improve. Please reach out to our loan servicing and support professionals at (800) 968-7700 during the below times so we can help resolve your issue. Monday-Friday: 7:30 a.m. to 8 p.m. ET Saturday: 7:30 a.m. to 4 p.m. ETAlternatively, if you are willing, please send a direct message to our team on our Facebook (https://www.facebook.com/flagstarbank) or Twitter page (https://twitter.com/flagstar) so we can better assist and learn more about your experience.

      Brett Shoulders on Google

      image This bank is a joke!

      Business Response on Google Oct 18th, 2023
      We're sorry to hear about your experience, Brett.If you are willing, please direct message us on one of our managed social media platform profiles (noted below) so that we can gather more details to assist you better.Facebook: (https://www.facebook.com/flagstarbank) or Twitter: (https://twitter.com/flagstar)

      Zayden Dozier on Google

      image Another negligence issue with your company so you can take houses. To create multiple fees added without reason, not recording anything or creating records of payments, calls, ECT has gone on for years now.

      Business Response on Google Sep 6th, 2023
      Zayden, thank you for taking the time to leave us a review. We understand we did not meet your expectations and value our customers’ feedback. We would like to learn more about your experience to address your concerns directly. If you are willing, please direct message us on our managed social media platform profiles (links below) so that we can better assist. https://www.facebook.com/flagstarbank or https://twitter.com/flagstar
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