The UPS Store

There is a girl that works here that is a beautiful soul. She's so friendly every time i come in. I wish i knew her name cause she needs to be recognized for her great customer service.
Mar 12th, 2024

I came here to return 2 Amazon packages recently. A man at the back of the store immediately started using hand gestures and pointed to the kiosk at the front of the store. No words, just frantic hand gestures like I was not supposed to enter into the store any farther than the kiosk. I had never used a kiosk like this before and there were a list of instructions to read before starting the return. A line had immediately formed behind me after entering the store, and I didnt want to waste time learning something from scratch while people watched me waiting in line with their packages, so I asked the front desk if they would do my returns at the desk. The woman said I guess I can do them- I normally get paid to just stand here Why make a customer feel bad when theyre asking for genuine help? I felt like such an idiot and nuisance in this place despite doing nothing wrong, just asking for help. Im not coming back here to ever do an Amazon return. Ill go to Kohls where they actually help and are pleasant and efficient.
Mar 5th, 2024

The person who assisted me was very kind and professional. She walked me through the process so I understood. The price to send that box was a good fair price.
Feb 29th, 2024

They were very helpful and helped to finish taping my box! Would recommend to anyone!
Feb 27th, 2024

I have been going to This store for over 15 years and have always had remarkable professional service. Professional print to shipping and everything else, business related, in between.
Feb 18th, 2024