Wheeling, WV Bank

Went in to get a home loan and Jared Taylor took care of us! Highly recommend him! Made our lives so easy and kept us updated through it all!

The workers are GREAT. They are VERY friendly and helpful. 😍😍😍

Would give it 0 stars if I could. Opened an account online. After verifying an external account (with 2 deposits that Chase deposited!), I was locked out of the new Chase ... more

Great company and always friendly helping staff!

Don't get a car loan unless you have an account with them - you'll have no way of paying the loan with their "new and improved" website.

Went in to get a home loan and Jared Taylor took care of us! Highly recommend him! Made our lives so easy and kept us updated through it all!

I know that head girl Rebecca is always so rude & mean. I believe she needs to go back to school for some knowledge in Customer Service considering she works n a bank it ... more

I walk in to get my card activated because I did not receive an activation code in the mail. The lady asks me how she can help. I explain the situation, meanwhile she has ... more

There is this little guyummmm I went get some advice. Is he a banker? Its bank, right? Other chase staffs dont act like that

I don't believe the staff at this bank realizes that their salaries are paid by customers. Their attitude has been extremely rude, unhelpful, and focused on finding probl ... more

Jordan went above and beyond to resolve my issue. Me doing a review doesnt even come close to how much I want to show my appreciation and gratitude for her taking the tim ... more

Exceptional senior staff go out of their way to make banking easy. Apparenrly I was one of several people to go to United after a poor experience at Chase (Baemae Pl.). ... more

Very nice employees that are able to answer your questions

The workers are GREAT. They are VERY friendly and helpful. 😍😍😍

You will pay for the mistakes of employees. Good luck.

If you value your time or account security, then this is NOT the bank for you. Everyone you speak with over the phone is rude and no one is willing to help when theyre th ... more

Absolutely love this bank. They always are quick with their work, which isn't easy with banking as I have 10 years experience. There's an employee by the name of Tracey w ... more

Easy drive up of ATM.

First time customer trying to pay on a loan and can't get anyone in customer service to answer. Called 3 times today waited for 20 minutes each time then was hung up on. ... more

I got a new phone over the weekend needed help setting up my on line banking, I walked into downtown office and less than 10 minutes later walked out with ... more