Washington Credit Union

continue to do our personal and business affairs with ACU for years to come.

We went to HAPO to see if they could give us a loan quickly for a vehicle and they were able to fund quickly so we wouldn't miss the deal. They even decreased the rate a ... more

Amanda is amazing g

Incredibly happy that my family members encouraged me to bank at WSECU, after many issues with another bank who shall remain unnamed! My entire experience was wonderful, ... more

Pros; Great if you are a long time customer. They will approve you for nearly anything at a decent rate. Also offers special deals on certain loans. Cons; Good luck getti ... more

continue to do our personal and business affairs with ACU for years to come.

Yet another Harborstone with a non functioning ATM, I've GOT to switch to another bank.

Trustworthiness, friendliness, and competent are inheritanty in the staff. I have always enjoyed doing business with them.

The Manager is fantastic! Friendly atmosphere can't be beat.

never get back

Not really liking the new location difficult to get into but service is still great and they give you a token for free yummy coffee at the cafe next door!

My Credit Union. No Fees, work with your needs. Only way to go.

Not really liking the new location difficult to get into but service is still great and they give you a token for free yummy coffee at the cafe next door!

Highly recommend harborstone bank they have been awesome and Ive never had any issues with them in six years. Just recently spoke with customer service with a lady named ... more

Girl was kind

Just had the worst experience that I can possibly imagine having from a bank. Deposited money I into my checking account to pay bills and the ATM Gets an error and doesn' ... more

apparently they charge you 5 dollars if you dont have your address up-to-date. They drained my savings and closed it without my acknowledgment. They denied my request to ... more

They treat me like a criminal everytime I deposit a large check , they suck.im done with them

Called and got appointment for opening a savings and checking. But see how it goes.

Great service and employees

Bad experience. Would not recommend. Loan issues and mistakes on their end and theyre not willing to fix. Tellers saying different things every time we call or go in. Nee ... more

Always friendly and helpful! Love ACU

Great place to bank, fantastic rates and fantastic employees. Update: 9-11-23 around 11:30 am first bad experience, worked with the male teller in the lobby said he was w ... more

I give the lady the lazy lady that didn't want to deposit my check or help me after waiting in line she tells me they were the last ones im sorry REALLY B. I help people ... more

Sam at this OnPoint provided exceptional service during my car loan process. Her professionalism and attention to detail made the experience smooth and stress-free. Highl ... more

Great credit union. Great staff

Thankful to OCU for helping me through my first auto loan--Melissa Tong was a pleasure to work with, and she made the process easy and stress free. Great customer service ... more

Had my wallet stole. A first. What a nightmare. I shut all the cards off. But Harborstone made it so much less stress. They took right over.. it was amazing. I don't thi ... more

Momo, thank you. Your kindness and help means the world to me. I was in a huge pickle and your generosity left me speechless I hope Gesa understands how lucky they are t ... more

what can i say other than i have the account due to me

The bank manager is so unprofessional

Friendly, helpful staff. Always a pleasure going there.

Ricky was outstanding and professional. He answered all my questions and made my entire banking experience very pleasurable.

Grayson was super sweet helped getting my account set and helped by answering all my questions her attitude was amazing and she made me feel welcomed.

Darrel , was very professional and supportive thru our equity loan process. He was very helpful, and always answered our questions. We were very comfortable with Darrel. ... more

Love, love, love their customer service! Bothell branch is the best. If there is ever an issue, agents go out of their way to fix issues and work to make things right. T ... more

Shout out to Melissa at Northwest credit union!! For going out of your way as an employee and as a very kind human being! If you have any hesitations about banking with N ... more

Im locked into a low rate so I unfortunately have to stay with NWPCU but when rates drop again I will be leaving. I live in Tacoma and cannot participate in a skip a pay ... more

Worst bank you could ever deal with, app and website are primitive, you will never get a call back to speak to a rep, and horrific fraud detection. GO TO BECU

I am very grateful for the attention and professionalism that Lourdes showed to my very kind sister all the time she attended to me, thank you Lourdes

The workers vary on policies, be careful!

The people at this branch are awesome! I have my car loans through them and whenever I have questions or concerns they get me in fast and are extremely helpful. I've had ... more

Randy was amazing and very helpful helping me with my new accounts

Swapped to the U-City branch not too long ago and man am I impressed! They are quick, polite, and understanding! Taj especially! He is so kind and an all around pleasure ... more

Victor Flores is an absolute asset to Numerica and a pleasure to work with. Hes very well educated and professional. Hes my go to at this branch

Love this branch... People are truly customer centric. Their loan officer (Sarah) is super helpfull and adjusted her schedule to assist us in getting the best possible l ... more