U-Haul Moving & Storage of North Auburn

Thank you Ronisha! For being friendly, professional, very helpful and knowledgeable to get me going in the AM with a 15' truck. Thank you U-Haul North Auburn on Frontage Road!
Mar 20th, 2024

The staff was very helpful and their vehicle inventory is vast. Altogether A+ rating for this location!!!
Mar 8th, 2024

Pathetic experience! U-Haul-Auburn ripped me off completely. Ive always rented equipment from Home Depot and for the first time tried u haul. I am absolutely certain that its also the last time. First they charged me for equipment (truck), then charged me a dollar for each mile and additionally charged me for fuel (never told me its coming)! On top of that they charged me an additional environment fee for an ancient truck that that was in the worst kept shape (Im talking jammed gears, greasy ramp, noisy engine, 140K+ miles) to top it up my wife and i could barely breathe as the truck reeked of weed! I rented the truck for an hour and half, drove it for 34 miles and paid a bomb for the worst experience ever.
Feb 21st, 2024

I got the deluxe u haul experience!
Jan 11th, 2024

This location commits fraud and charges extra to "refill" the tank when we had already refilled it and returned it with as much gas as when we got it (which was only 1/4 of a tank). We spoke to Gary Jewell over the phone who told us he would cancel the fraudulent charge ($115.00!!). He stopped responding to our emails after we emailed him our picture proof and he never refunded us. A different employee (Larry Brown) emailed us a picture as "proof" that the tank was empty (as they claimed) that showed the gas at E... WHILE THE TRUCK WAS OBVIOUSLY OFF. Do yourself a favor and use a different location. At the very least, don't believe the employees when they tell you you can "just leave the truck" and they'll finish the check out process for you.... The truck was also in very bad condition and was letting fumes into the cabin! We're reporting this business to the Attorney General and everyone we possibly can.
Nov 28th, 2023