U-Haul Storage of Ferndale

Efficient and expert assistance at this U-Haul location. Thanks Savannah and all staff.
Apr 5th, 2024

Bad experience over charging by over 300$ fuel was not half full like marked and return was a nightmare and took 2 hours and was overcharged because pick up location hit wrong button which I had no way of knowing
Feb 13th, 2024

Terrible prep for winter conditions. Little to no management of ice and snow, poor traction on tires of truck resulting in it getting stuck in the middle of the lot. Couldnt even get it close to our storage unit. We had to melt ice and shovel snow ourselves with very minimal support from employees in order to get the truck to where we needed it. This took a couple hours, youre welcome for the free labor. Please invest in a plow and salt dispenser.
Jan 11th, 2024

Oct 25th, 2023

Savannah Is amazing! I have worked with her for the past two years as we have sold our property near her location and prepared for our move to Phoenix. We started with a local truck rentals as we prepared our house for sale. Then we added a large storage unit for some of our household goods, then another large unit to hold more furniture. She recommended the moving crew that we used and of course multiple U-Haul truck rentals. She guided me in which truck (26) and auto carrier to use and even suggested your U-Haul boxes (3) for the extra capacity that we needed in the end. We loaded everything yesterday and leave with our loaded truck and Teslsa on the trailer this morning. Savannah has been amazing throughout this whole extended process. She has been very professional, knowledgable, and helpful. And, always with a smile.
Dec 2nd, 2023