Hertz Car Rental - Virginia Beach - Virginia Beach Blvd HLE

The address listed is not correct. They said they moved a month ago. They are now on Laskin Rd. When I said this they like 3rd party sites aren't updated, Google isn't either. Really inconvenient when you are catch uber to wrong location. Do better.
Mar 28th, 2023

The place is closed
Mar 14th, 2023

Feb 2nd, 2023

Some may not give this location five stars because u do have to be patience while waiting to be serviced. However Marvell runs this store on his own the company needs to get him some help. I dont think its fair that he has to run the front desk return cars.. answer the phone.. walk half way across the parking lot to get cars.. AND deal with impatience customers. I watched him on several occasions hold the store down while remaining positive friendly motivated OVERALL THE BEST while dealing so many things alone He even stays after hours to make sure everyone has been serviced. I dont believe the young man even get breaks being that he is the only only one working (Is that even legal) Hes definitely a great asset to the company and deserves a raise So if u ever go to this location PLEASE RESPECT THE FACT HE IS WORKING ALONE.. MARVELL IS THE BEST AND DESERVES A RAISE. My five stars go to him NOT HERTZ.
Jun 18th, 2023

The gentleman who helped me today was the only good thing about my experience (except the price). They moved but haven't updated their address online (taken weeks). It took me an hour to reach a live person. God forbid you choose the wrong option (listen carefully). If you try to call VA beach location, wait for all the options before picking one. You will eventually get the actual clerk at the VA location. If you rent through Expedia, don't bother trying to extend the renter. It's cheaper to turn it in and do another reservation. I almost paid an extra $117 (double) by calling the number provided. Good luck! Wish I got the young man's name at the VA location. He handled my frustration superbly. What a wonderful demeanor. Someone raised him right!
Feb 7th, 2023