Chester, VA Auto Parts Store

Hello I wanted to give a big shout out to MR. TERRY ! for helping me put my donut wheel on my car because my tire was dangerously ruined, his customer service was very g ... more

The guy that helped me this evening was really good at his job. I'm glad he was the one that came to help me,alot of the times they really don't know know about cars/truc ... more

Friendly staff. Place to get car stuff and a little more

Very, very helpful

DO NOT GO HERE! I have left disappointed both times.

rare combination of professional & personable service second to none and the only place in Central Virginia with bumper to bumper warranties Mark Solomon in Service and ... more

They tried to charge me $185 for a diagnostic test when my car was still under warranty. I was also thinking about selling them my car but they only offered me $350 mor ... more

Doesn't have exact fits for all makes and models.

Friendly quick good service

We purchased a car from Loyalty Nissan today and were thrilled with the service. The sales staff was super friendly (Tre and Marty are the best), they were willing to neg ... more

The right part the first time

Kimberly Turner was absolutely amazing. She had wonderful customer service and when she tell you dont worry she got you she means what she said. She keep me informed thro ... more

Love it

Things have definitely changed here. Asked for 5 minutes of help to change out a tail light bulb on a Colorado. Nope. Sorry we can't help you it's against our policy. Nor ... more

My 4Runner had to have scheduled maintenance service. The service rep's name was Bailey. He is in a class of what I like to call "real people". Great guy to deal with. Si ... more