Salt Lake City, UT Bank

Good

I Love this bank. They are friendly, helpful and professional. My daughter and I both have accounts there. When we opened our accounts the manager Parker Jewel was wonde ... more

I have regularly banked at two different branches and everyone is always very helpful and very friendly, know me by name, and seem to take an interest in me. I appreciate ... more

Liam took great care of me with printing me a new card today. Was kind, professional and efficient, made the trip inside the bank a much more enjoyable experience!

Elias was super helpful. I had gotten my card stolen and he helped me file disputes to get my money back. Even after the credit card companies didnt give me the money bac ... more

Amazing people and service. I wont go anywhere else and they have cookies on Friday!!!

Friendly employees and convenient access. My favorite AFCU branch.

Sat at the teller window for 25 minutes to get help at this location!!! Unacceptable!!!

I have an account at this bank and my direct deposit from work go here

Margo has the best team around her and she is so helpful with great solutions.

"Customer Service" means "Lip Service" to this company. If you call them with a problem about your login, they will try to get you to go online. So instead you hold with ... more

Very friendly helpful employees.

Poor customer service

they don't have a good service!

Im not sure who reads bank reviews but I personally wanted to shoutout Ari and her amazing team! These bankers genuinely care and are so personable. This branch strives i ... more

I visited the Cottonwood Heights branch this morning and Stormi Smith helped me with a problem with my car loan. She acted with urgency in getting the problem resolved a ... more

Best of the best. Everyone smells so nice also

It was attended by a very friendly lady, she speaks Spanish because she is Latin, she helped us open the account.

Hannah is always incredibly helpful and provides great service!

This keybank location is right by city creek mall. It's very nice. I got lucky and a nice employee named Casey helped me set up a new checking account. Casey even got me ... more

I can almost guarantee you any decent review of this location is an employee or affiliate to the bank. I work with one of the local bars and this is where the previous ba ... more

Do not do business with this bank unless you want to get ripped off...on a simple car loan high interest they charge interest daily instead of monthly....so if you pay th ... more

Called here recently and asked a simple question about a new checking account. The employee named Andrew was snappy and rude and told me that I couldn't have any blank ch ... more

Horrible experience with banking and mortgage. Dont ever come here unless you want poor customer service, lying, delays and complete frustration. Samantha Sanchez and Mel ... more

Leslie and her staff did a very poor job of trying to get me a home loan. Pretty much ghosted me. Always act in a hurry like I was just a number and had very poor communi ... more

Jono, and everyone at this branch, have been AWESOME! We started with our mortgage back in 2012 and our entire family of 6 have had accounts there (and most still do, eve ... more

It's my bank it's a pretty good bank they don't try to screw you over like a lot of other banks at least for the most part so I would say pretty good overall

There is something fundamentally wrong with Keybank and their employees! I had scheduled an appointment for Saturday, the 6th, with Olivia Rodriguez to open a business ac ... more

Victor, Fernando, and the rest of the staff at this location are rock stars! I appreciate the care and service.

Got charged an overdraft fee because my account was locked. Called to try and unblock my account to deposit funds electronically but because I couldn’t provide the 3 di ... more

The location is great! easy to access even with construction going all around them. I am able to get my banking done without having to leave upper campus and deal with t ... more

Just had a horrible experience with a no it all teller that was unwilling to assist me with a simple deposit. She was abrasive and rude, condescending and dismissive. I†... more

Thisbacvoubtbwas a nightmare fromthebhginningb

They recently redid their website and it is a NIGHTMARE. For 2 months now so have not been able to make a loan payment online. Getting help is also a nightmare. But dont ... more

The best

The Customer Service here is top-notch. I was able to complete multiple transactions in under 10 minutes.

I scheduled my appointment online, got a call about an hour before to confirm, I came in and the manager and his employees are very friendly, fun, and professional. What ... more

Run away

The friendliest bank ever. Local and apart from credit unions definitely helpful.

STAY AWAY, they will take advantage of you. They have the morality of a loan shark.

They have a new America 1st CU in there now which seems also permanently closed!

Wells Fargo at this location is closed for business. The ATM has also been removed.

Unbelievable, horrible service, I came at 9.20 am, no one is working, they just walking and not helping to the clients.

Very bad costumer service

Pick up money

Jeffery was so helpful and fun! He made our hour long trouble-shoot session at chase feel like 15 minutes! thank you!

Olivia rocks!!

This is by far the best 711 in the area . There's one on 13th east and another one on 4500 south and the same east as this one but if you have to get gas the one on 45th ... more

Customer service here is awful, bad communication between departments. Between 8 people we received 8 different stories on why a check could not be cashed, and was even a ... more

Helpful staff. One of the staff members has no idea how to wear a mask. It was below his nose and falling off his face the whole time.