U-Haul Moving & Storage of Cougar Blvd

Apr 6th, 2024

Apr 2nd, 2024

Heed the reviews. Avoid at all costs. Scheduling online doesn't work, waited two weeks for parts for a hitch for them to "install on another car by accident" with no apology after dropping it off and leaving it with them all day. Reschedule after reschedule and rude employee after rude employee. Very poor experience.
Mar 31st, 2024

Had them install a hitch on my Subaru so I could pull an Aliner Ranger 12. Called 3x before installment to make sure it was a 7 pin and that I would be able to pull my trailer with it. They installed the wrong wiring. When I asked them about it, they said they don't do 7 pin wiring (but had confirmed on the phone that was what I was getting). Lisa also said I probably don't need reverse lights or to use the brakes on my trailer, not the safest recommendation. I also tried to return my 2 inch ball hitch that has never been used because I needed a raised one. They do not accept hitch returns unless it's still on the car. So now I have a 2inch ball hitch that I don't need and the wrong wiring. Definitely just trying to make a quick buck. We love capitalism. Wish they would've sent me elsewhere when they couldn't do the installment I asked for. UPDATE: Uhaul in SLC is going to refund me for the hitch AND do the wiring labor for the 7 pin for free. The manager at the Provo location was 100% trying to pull a fast one. GO UP TO SLC FOR HITCH INSTALLATIONS!
Feb 22nd, 2024

Don't trust the new manager and always do your reservations online! She pulled a fast one and charged me $1.09/mile for a Cargo Van.
Dec 11th, 2023