U-Haul Moving & Storage of Provo River

Nov 28th, 2023

Nov 7th, 2023

This place is the ABSOLUTE GOAT I was so upset when I came here and the man who rented me the moving van was SO NICE which I really needed
Oct 4th, 2023

Unimaginably slow, it took 25 minutes to pick up our reservation AFTER we waited in a 90 minute line. Go anywhere else if possible
Sep 2nd, 2023

If you can actually get scheduling to work out with these people, their service is worth it, but there was several hiccups in the process that were overly complicated and unnecessary. They originally told us that we would have to drive out from Provo to Eagle Mountain just to do our pick up on the Monday we moved, so I asked if there was anything closer and they said the next closest one is in North Orem at a third-party service, called Star Towing, I think(?) which was absolutely stupid, because they said they wouldnt have the truck ready until 10:30 am and apparently they were closed for two hours in the middle of the day (what kind of business does that? Super dumb). So in a last ditch effort to make things work out more efficiently, I made a call to U-Haul of the night before our move and they happened to have our 15 foot truck with the car carrier available less than a 10 minute drive away from us, which made things work out so much easier. This time it worked out but Im not sure if there will be a next time. At least the advice I got from the guy at Budget Truck (which actually screwed things up far worse than anything U-haul did) gave me good advice, always book reservations with multiple companies.
Sep 4th, 2023