San Antonio, TX Telecommunications Service Provider

Definitely going into the store from now on. The staff here was super helpful, regardless of the fact my issue could not be resolved(which wasn't their fault), they WERE ... more

The gentleman that assisted us was very professional and on point He had the phone and accessories in store. Would recommend this store located on Goliad Rd/Pecan Valley ... more

Ozzy was very helpful and answered all the questions I had. Went in to have my broken phone fixed or replaced and he let me and my husband know we were good for an upgrad ... more

Had amazing customer service with Clarissa. She sold me a new phone, glass protector, case, watch, and earbuds !"This salesperson was like a human emoji - always engaged ... more

This metro has been over pricing chargers screen protectors you name it, ever since new employees or management I wouldn't recommend to go their

Great service fast friendly..Rafi, was great person helpful...

Very friendly and supporting crew. Two thumbs up

Ahmad was very helpful and professional. Highly recommend him for his expertise.

Jorge was very helpful and explained everything as he was working

Always professional and always helpful!🌹❤️

I would like to let you know that Jessica Mercado is doing a great job I like how she answered all my questions thank you you Jessica

Cross Creek is the best store in the system! They always treat me fair and with respect! Read what took place at Crown Meadows: Crown Meadows has twice been the 2nd worst ... more

Amazing service! The girls there know what they are doing and are very helpful! They were able to get me and my daughter into great phones at a great price! Thank you me ... more

Noor went above and beyond the call of customer service. He answered all my questions and concerns with prompt reassurance and acted accordingly to the service of treatin ... more

Talked to jackie , shes the best customer service ive ever in my life got at a phone company. Shes friendly , just seems to be happy ! I let her know i was on a budget & ... more

Very helpful and knowledgable.

Thank you to Johnny the mobile expert! At T-Mobile for helping me get the phones I love very friendly and helpful! 5 stars!

I have been a customer for 7 years and now I went to this place to add a new line and when I was about to sign I refused because the price that they had told me before on ... more

Jose was new at his position but he showed great knowledgeability of helping me purchase a new phone and transferring my data from my old phone to the new phone at T Mobi ... more

they offered me a promotion that they never fulfilled the seller gabe offered me a promotion that had not started, they charged me the amount of the phone of $30 when he ... more

Alexis is the most helpful person at T-mobile! We needed a new phone and she helped us choose the right one and the best plan for us. Thanks Alexis!

Trash service with hidden fees

Poor service I would NEVER recommend anyone to buy at this store. First they dont know how to connect the product they sale, second they have you coming back and still do ... more

Trash customer service at this location especially on this Sunday! DISAPPOINTING the kind of people they hire

Very good place to buy a phone

Associates knew their shi....stuff. Quick and informative response. Solved my issue with just a glance

Te engañan diciéndote que los protectores y micas ya vienen con el celular o que traen descuento y vienes pagando $$ 50 dólares por el case y la mica de cristal y no m ... more

Not helpful

Very helpful and great deals!

Nitro Media Group filmed & edited my SXSW panel, they were very easy to work with and delivered a GREAT finished product! 5-star service Highly Recommended!

Aamik was so helpful and assisted me with my concerns promptly and made sure that I was fully satisfied before leaving. I recommend this location to anyone in the future ... more

Ernest was very helpful and very knowledgeable. I highly recommend this Verizon store.

Extremely Patient with us when it took a couple hours to switch us over. Thank you Gabe and Kyle for helping us.

Kyle and Iaunna have been very helpful to me. I have been a customer of this T..Mobile for a long time. They have been very helpful to me every time i go there. I never h ... more

Amazing service from staff

They lost my phone when I did the trade in policy. So T-Mobile charged me for the phone. They couldnt even fix it. Now IM PAYING EXTRA on my bill: but THEY lost the phon ... more

I go there once a month to pay my bill! And they are awesome!

Shery was great help ! Excellent service !

Don't know anything about phone service

Bad customer service, the guy was rude and not helpful. I tried to switch my son’s phone to Metro because he needed a new phone. I’ve seen some good phone deals onli ... more

I was visiting my ex-wife at Fredericksburg Place Apartments. My phone battery went empty and so was my car's gas tank. I had forgotten my USB cable and my wallet at home ... more

Amazing place the manager was amazing she has really great help 100% an amazing place

Went here to fix my phone and get my boyfriend a new one and the women I believe her name was Dixie. She was really nice and great service

Don't even answer the phone 🙄

I bought a new phone and don't know to much about them ,Adrian and Jessica help me understand something things before I left, friendly and very helpful

Top service as always. Peter does a wonderful job. Very helpful. Will only go to Peter for anything about my phones

Horrible attitude from Denise and another thing she smelled like weed. The whole time I was there I couldn't even buy the product I went for because of the odor she was g ... more

Thank you Mike and Dani, you have been great with supirior service and dedication to getting what your customer needs. Will be back soon next time I need help from my loc ... more

The csr was more than patient with me and help me so much. I really appreciated how much he worked with me and the issues I was having

Jamie was ABSOLUTELY FANTASTIC! Her customer service skills are off the chart...