Houston, TX Self-Storage Facility

Great Great Customer Service! Staff is always nice. Very clean.Connie is the best.

Smartshop on Queenston is the best storage facility i ever encountered. The place is very nice and well kept. And Laura does and incredible job. Very nice, sweet and v ... more

Went to Houston, Tx to Storage King USA had a little trouble trying lease unit online but thanks to Lita she helped me step by step until it was done, showed us where the ... more

Great customer service by Charles

(Translated by Google) A very safe and clean place and Maria a nice person (Original) Un lugar muy seguro y limpia y Maria una Linda persona

Very professional

Need to give a shout out to Matthew Loving and Angel! They did an awesome job communicating and executing a delivery, transport and pickup of a container. Moving from a h ... more

Good prices and friendly customer service

Ced was very helpful

A business that keeps on rising prices and now reduces access hours. Lack of access cannot accommodate working people.

Great service!

Alejandra was amazing. Friendly, knowledgeable, and answered all my questions. Thank you.

A very safe and clean place and Maria a nice person

Andrea made everything swift & smooth with my U-Haul reservation.

amazing customer service, the staff was always very helpful

Great and secure place! Mike and co were always respectful and helpful. Highly recommend!

John was a big help and I was at the wrong place. Very nice facility very clean . Try then you wont be disappointed.

Worked with Aliza, she was super professional, friendly, & helpful. The facility clean and climate controlled. Rented a unit here 11 years ago and they have kept up well. ... more

They are really nice and good people

In a move that could have gone bad, Storage King came to the rescue! After moving a sibling's belongings from Austin to Houston, the realization came that more room was n ... more

very accommodating, clean, courteous Manager, ample security, calls returned promptly, good customer service.

Machelle and Ms Eileen are the best. They took time to go over all paperwork and explained in detail. Very friendly and price reasonable.

Christy and Kasandra where great !!

I believe it's the negative feedback you have to deal with because all this " oh this person is amazing talk" I'd not relavant to how the facility really is and instead o ... more

Lupe was super nice, walked me through the whole process, and explained everything clearly. Would highly recommend

Felicia Curtis was very helpful and answered all of my questions. She really helped make the rental and registration process any easy one! I am very happy with the proc ... more

We had two units: 10x20 and a 10x10. We emptied both and moved into a 10x30. Only thing I would have liked was to have the money for the two units to have been credited t ... more

Mgr was very helpful

Another great experience here. Been with them for years now and customer service and office staff are the BEST! I needed a bigger unit and not only did they find me the o ... more

Patricia is nothing but kind and so helpful with any questions I have regarding my unit. Ive had my belongings stored here for over 2 years and she is always top notch on ... more

John helped me decide on the perfect size space

Go see Eleanor, very courteous and respectful. Very accommodating for the change we needed to take place

Exceeded my expectations! Weve rented here since the facility opened and have had no major problems since. The manager, Ms Lisa, has been very accommodating to our needs ... more

Cynthia helped me pick out my unit, she was very helpful in helping to choose the right one!

Easy move in process and very helpful staff! Great location and company to store with! Terrie was great also!

Great and helpful. Thanks for the service

The new manager is rude!

Great service Mary was so nice

Dawn was very nice. I had a pleasant experience.

Friendly customer service! It was super easy acquiring a unit online and very informative on how to access and maintain your unit!

They will be sailing this place to extraspace and will be under new management starting next month

Nice people.

Very friendly and helpful. The young lady working there did a great job.

Very poor service ☹️😡 Can’t wait till they shut this place down and when they do it’ll make the news. I had at least a thirty minute conversation about how I w ... more

Hard to get them to act. Our HOA board has waited ridiculously long times to get them to DO the repairs, maintenance and even send us contracts. Technicians don't always ... more

Whatever you do, do not rent from this place. Me and my wife has rent it a unit there. With their Insurance Company, it had rain. Our stuff got ruined in the unit we call ... more

Love the location and excellent service

I highly recommend this place great customer service, Clean and Secure storage units