Houston, TX Self-Storage Facility

Ced was very helpful

Good prices and friendly customer service

Very informative, personal, and friendly throughout the process.

They steal a lot in these Storeges and the insurance company does not pay, they sent me a number and the Insurance company never answers until they laugh at you, they did ... more

Friendly customer service! It was super easy acquiring a unit online and very informative on how to access and maintain your unit!

Great customer service by Charles

Very professional

Smartshop on Queenston is the best storage facility i ever encountered. The place is very nice and well kept. And Laura does and incredible job. Very nice, sweet and v ... more

Great service and very reliable. I appreciate then for there patience and cheap prices.

(Translated by Google) A very safe and clean place and Maria a nice person (Original) Un lugar muy seguro y limpia y Maria una Linda persona

Alejandra was amazing. Friendly, knowledgeable, and answered all my questions. Thank you.

Nice people.

Exceeded my expectations! Weve rented here since the facility opened and have had no major problems since. The manager, Ms Lisa, has been very accommodating to our needs ... more

Disgustingly rude employees, they changed access hours without the renters knowledge! The worst experience I have ever had! Do not recommend at all!

I recommend this storage, the Pelumi colleague gave us excellent service and explained perfectly all the problems we had, thank you very much for the attention Pelumi

Book the unit over the phone only to walk around the place looking for it, only to open it and find someones like pigsty makeshift shack It smelled disgusting. They were ... more

Clean - safe - friendly - especially Kayla!

Lisa thank you for all your help. You are amazing!!!

Paid for a storage and when I came the next day to access it the code did not work. I literally had to go to another storage to move my things in. I called and asked for ... more

Secured I locked myself out a couple of times and there was always someone to assist. Great service and price

Another great experience here. Been with them for years now and customer service and office staff are the BEST! I needed a bigger unit and not only did they find me the o ... more

They are really nice and good people

I believe it's the negative feedback you have to deal with because all this " oh this person is amazing talk" I'd not relavant to how the facility really is and instead o ... more

Patricia is nothing but kind and so helpful with any questions I have regarding my unit. Ive had my belongings stored here for over 2 years and she is always top notch on ... more

John was a big help and I was at the wrong place. Very nice facility very clean . Try then you wont be disappointed.

Go see Eleanor, very courteous and respectful. Very accommodating for the change we needed to take place

John helped me decide on the perfect size space

Great service!

Great service Mary was so nice

Mgr was very helpful

Felicia Curtis was very helpful and answered all of my questions. She really helped make the rental and registration process any easy one! I am very happy with the proc ... more

We had two units: 10x20 and a 10x10. We emptied both and moved into a 10x30. Only thing I would have liked was to have the money for the two units to have been credited t ... more

Dawn was very nice. I had a pleasant experience.

Cynthia helped me pick out my unit, she was very helpful in helping to choose the right one!

The new manager is rude!

Easy move in process and very helpful staff! Great location and company to store with! Terrie was great also!

Great and helpful. Thanks for the service

Christy and Kasandra where great !!

A business that keeps on rising prices and now reduces access hours. Lack of access cannot accommodate working people.

Worked with Aliza, she was super professional, friendly, & helpful. The facility clean and climate controlled. Rented a unit here 11 years ago and they have kept up well. ... more

Do not rent any units from this place, property management don't check or care for the tenant and your belongings. I was here one year they broke in my space stilling eve ... more

Very friendly and helpful. The young lady working there did a great job.

Very poor service ☹️😡 Can’t wait till they shut this place down and when they do it’ll make the news. I had at least a thirty minute conversation about how I w ... more

Lisa is an absolute pleasure to work with; very sweet and accommodating. My movers showed up and told me my storage unit was too small. Lisa quickly got me into a new uni ... more

Very nice!! Customer service is good. Wasnt hesitant to help and show me unit at all!