Houston, TX Telephone Company

Thank you

Super helpful!!!

Thank you John for giving me the best customer service experience and helping me with all of my options. I was in and out so fast. As soon as I walked in I was greeted so ... more

Speedy, nice personel, great service

Great service until you are set up, then they forget about you

This location does not care about their customers. We bought an iPhone 13 late November and we did not leave that store for a hour. This is because the manager mixed up o ... more

My dissatisfaction with this store is horrible I felt discriminated against since I am not Asian, my order was sent to pick up at this store and the manager simply decide ... more

Their internet was down. I couldn't pay my phone bill. Maybe next time....

Muy buena atención

Unlike the other Metro right around the corner, this one actually opened up on time. But unfortunately, the ladies working there today had bad attitudes. Canceling my Met ... more

Efficient customer service. It worth every penny

The worst Place ever. DO NOT waste your time here. My phone is with T-mobile so came in to look for a charger and I asked a lady where it was and pointed somewhere Tha ... more

Chris at T-Mobile was excellent in assisting me to set up new service with T-Mobile and helped explain the phone usage and set up hot spot, and more.

(Translated by Google) Terrible service (Original) Psimo servicio

Excellent service the best 👍🏾

Employee have so bad attitude he not tell me the plan he just said post paid is expensive very horrible service

Store not even open and it's after 10am

I had certain issues re. the phone's features and the associate did a very good job of clarifying the issue and that was extremely helpful.

This guy the dealer talks to much.... His customer service was not customer service. He was tryin 2 be helpful and hood at the same time NOT WORKING for him. Zack an for ... more

Mario and Katia were able to help me in store and deliver excellent service. I was having a hard time upgrading my phone by calling. They were able to get me exactly what ... more

Good experiencia at this stores. The manager Arlene is very Nice and she help me a Lot with My information*. Thanks Metro.

Liz and Zulima were amazing. I came in extremely frustrated and after they helped me, I left happy and exhilarated. Ready to face whatever came my way for the rest of the ... more

Liz and Emmy helped me with my phone a couple of months ago . I am late writing the review. They were so very nice and patient with me on how to navigate around my phone. ... more

Lala and Brandon gave me the best costumer service experience

Mala atención noble dan muchas opciones y la verdad me boy a cambiar

Maem and Elizabeth and abd were amazing in helping me with my phone transfer !!

Store did not open on time today. It's now 9:10 and a metro pcs employee is no where in site. Going to another metro hoping the folks over there aren't lazy and late too

Helping staff. Good place.

I showed up at 10:37am and they are still not open. As of right now the store on Google is listed "open"

100% recommend this T-mobile. Oliver was great, ask for Oliver if you go. He Has your very best interest and looks out for the customer. He saved me. He deserves a rais ... more

These folks sale you dreams. The storefront employees are all about their commissions. SADLEY this is a big reflection on the company as a wole. I went in yo purchase a $ ... more

Carla provided the best service ever! STORE #5444 understands "service" oriented business. She is polite & very knowlegable! Results 0riented. Thank you!

The staff is very knowledgeable and friendly. They always have an answer to all my questions. Top notch service

The service and environment was amazing as soon as we walked in we were greeted by the friendly staff and was put on a little wait. We were then helped out by Jianfranco ... more

Excellent customer service my Sabina.

(Translated by Google) Gaby very friendly and helpful (Original) Gaby muy amable y servicial

Mike didn't even try to resolve my problem and just looked at me stupid when I asked him to resolve it. Terrible customer service

Horrible service. They do not give you the right information. Do not go here.

Todo está bien pero el indu barbudo es de mal genio

No service

Store was not busy. Went in to upgrade my phone, usually the phone is setup for you without having to ask the employee. The employees were trying to sell me more merchand ... more

Pool service and not very polite or attentive!!!

Got a new phone good service

The worst experience today october 2nd 2020. Those guys are working there are very disrespectful and very irresponsible. ZERO STARS.

Excellent customer service by Al. I would like to recommend this store for all your phone needs.

Good knowledgeable experience