Extended Stay America - Fort Worth - Medical Center

I believe better management would help this hotel. The general manager is awful and has a nasty attitude and very inconsiderate
Apr 6th, 2024

With this option, be careful! You will get what the price offers. It is NOT luxurious, but definitely, I will stay here again because the location is PERFECT. It is close to the Botanical Gardens and the river. The rooms are what they are.. clean and enough to sleep, get ready, and go.
Mar 26th, 2024

Out of the hundreds if not thousands of hotels I have ever stayed at in my life, this is the absolute nastiest and horrible hotel I've been at. When we checked in, there was a line out the door, because they overbooked and kept telling people there's nothing they can do for them even if they had a guarantee. We got a room. It smelled so bad of smoke and just disgusting that we bought Febreze spray for the carpets and car air fresheners for the window unit. Still didn't help. There were gnats everywhere and bugs. The sink was stained this nasty brown. No Trash bin. Hot water was limited. Toilet roll holder was broken. The walls are so thin, you can hear your neighbor and outside and people talking as if you were there. Woke up to a man just hacking up for 30 minutes and vomiting. Only gave us two pillows. My husband went to get more and said they would give us some more. We waited two hours, and he went back. Said the manager was on the phone talking to someone about someone wanting a different room because it smelled so bad of smoke. They told her to give them another room and leave the door open and give it to the next person. Saw them pick and choose who to give things to people or just tell them they have to go to the laundry room, but give it to the next person who asked when they didn't even leave. I slept in my clothes because I didn't want to sleep on that bed. I would have rather slept in my car. Even though I have stayed at many Extended stays before, I will never again.
Apr 6th, 2024

Definitely not what they show in pictures, room super was dirty, scary, noises all night, Please don't book. I learned my lesson to no be cheap ever again!
Mar 22nd, 2024

Mar 20th, 2024