Fort Worth, TX Telecommunications Service Provider

Very good service and people too

Good store! Good vibes, good and helpful staff! Too bad not enough phone selection and options.

Best customer service Ive had The employee named Keyla was very helpful she was able to help my dad in Spanish!!

We love coming to the store on E. Berry. The staff are really nice, knowledgeable, & they take care of us w/a smile & the store is always clean.

Jonathan was a great help! I'm so happy!!! Please keep him around.

Excellent customer service, simply put.

Salman is awsome he helped out wit my phone problem n upgraded MI to a 5g he took MI through every step n now my new phone is working perfectly he is definitely the guy t ... more

Rene fixed what turned out to be my SIM card needing replacement and gave me a tutorial on cleaning up my browser files. Let her help you too.

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We went to upgrade our phones. Reynita (not sure of the spelling) was very helpful, good customer service and helped me set up my phone and new watch. She did a great job ... more

bad store , doesnt answer phone calls neither do they have the store open during business hours.

Great friendly customer service

I wanted to provide feedback on the service at this particular location. To be even more specific, one of the employee there. His name is Hayden. He provided one of the b ... more

Primera vez visitando esta tienda, fui porque vi un anuncio en tv y quera esa promocin y al llegar y preguntar. Me dijeron todo lo contrario, no es verdad lo que anuncian ... more

Every time that I need a phone I go to this location, Baba is always helpful, knowledgeable and polite, today I got a problem with my phone, I went and he was very helpfu ... more

Mo has customer service.

The employee Maria Sigala was a amazing employer that attended me with the best experience and good offer that she provided me with a awesome phone , I recommend people t ... more

I have been with t mobile since before they were called that ! Over 20 years. 6 months ago the rep told me the a11 was just as good as my s7 ,,, Wrong, I called three ... more

Faith is fantastic, friendly & knowledgeable! Always enjoy working with someone that knows what they're doing!! She is also a military wife! Thank you to your husband (Th ... more

Billie, the store manager, gave us prompt and courteous service. We had been shipped the wrong phone by another store. We had been to several other stores and they eith ... more

Smart staffing jose

Musica buena tienda

Ryan was amazing. Clearly explained the products, services and cost. Very happy with our deal.

Very nice representative and the customer service was excellent. I will definitely be returning to this location in the future.

Do not shop here!!! This location is best known for discriminating against persons with medical conditions. During the pandemic there was a person claiming to be the mana ... more

They are unable to take money for payment of monthly bill . very poor service ..

The young lady that helped me knew what she was doing and I really appreciate her for the service

Great service and very quick and very friendly

Great costumer service, Alex was very helpful

Got no greeting of the day l stood around for 20 mins but another customer with different skin color comes in and got the greeting of the day and a smile. Do your jobs an ... more

I have been doing business with these ladies for a very long time now every time I had an issue with anything they helped take care of it They are very outgoing and willi ... more

Ayush was really helpful. Got my new phone up and running.

This used to be a great store. But the staff has all changed, and they act like you're in the way. I have been with T-Mobile for a number of years, and this is the absolu ... more

I had an amazing experience at the metro by T-Mobile store at 2246 jacksboro highway fort worth Texas. The ladies there were very helpful from the moment I'm walked in. T ... more

They no longer do repairs. Which is what I needed, but they were quick to help & point me in the right direction.

Quick service

Would give zero stars if I could. My husband lost his phone out of the country, was told he would have to go into a location, to be told it has to be reported within 3 da ... more

A man name Julie help us cancel our tables line. Hes very nice and treat us with respect which I dont get them often. May God bless his heart. I hope theres people more l ... more

I need my phone they wont tell when its come please help me

Mark and DFW TeleTech have done multiple jobs for my company over the years and always do good work. Special thanks to Chris and Lucas for doing a great job on my last t ... more

Marlo was great and fast and helped me transfer everything. Come here if you need the best customer service

I switched and got a free Samsung A23. I love their service

ALANDRA and SAM ARE EXCELLENT.I WOULDN'T TRADE THEM FOR ANYTHING IN THIS WORLD OF PHONE BUSINESS. THEIR CUSTOMER SERVICE SKILLS ARE THROUGH THE ROOF. KUDOS, KUDOS, AND KU ... more

Great service they provided me with $25 for 30gb Hotspot which is awesome. Thank you pb for your service

Very helpful

It was very good experience and a brilliant customer service by MR. Jose store manager, thankful to Jose...

Great the young man that help me was outstanding. Great employee