Chamber of Commerce

      Chase Bank

      ( 75 Reviews )

      Chase Bank
      Chase Bank
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.1 - (75 reviews)
      36
      3
      1
      4
      31
      Read Our 75 Reviews

      Chamber Rating

      Verified Member
      3.1 - (75 reviews)
      36
      3
      1
      4
      31
      › ‹
      • Jas C

        Poor customer service
        Dec 22nd, 2023

      • Hilda Prado (Mimi)


        Aug 8th, 2023

      • Nubia Gonzalez


        May 10th, 2023

      • Carina Tejada

        Not helpful at all.
        May 9th, 2023

      • Melanie Hawkins

        I now fully understand why this branch has such ratings. The service is poor and extremely slow. I came into the branch to get information about an account product. There is no sign or any way to check in. The two people that work with accounts were helping one customer and one of them tells me to just have a seat. So I wait twenty minutes and then another person who works in accounts came in the door and spoke. Then the two and the one that just came in go to the back together. About six minutes later, they all came back out and go back to working with the one customer. I waited ten more minutes and then left and nobody said a word. 30 minutes later and I still dont have the information I came for. Whatever happened to customer service? I will never return to this branch again.
        Dec 21st, 2023

      Read Our 75 Reviews

      About
      Chase Bank

      Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

      Contact Info

      Services

      • Deposit Friendly TM
      • Audio Assisted ATM
      • Cash Dispenser
      • DRIVEUP ATM

      Vidoes

      Images

      Questions & Answers

      Q What is the phone number for Chase Bank?

      A The phone number for Chase Bank is: (972) 228-0064.

      Q Where is Chase Bank located?

      A Chase Bank is located at 900 N Polk St, Ste 100, Desoto, Texas 75115

      Q What is the internet address for Chase Bank?

      A The website (URL) for Chase Bank is: https://locator.chase.com/tx/desoto/900-n-polk-st?jp_cmp=rb%2FLocalListings%2Faff%2Fbranch%2Fna&y_source=1_MjA0MzQ3Ni01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Chase Bank?

      A Chase Bank employs approximately 20+ people.

      Q What days are Chase Bank open?

      A Chase Bank is open:
      Friday: 9:00 AM - 5:00 PM
      Saturday: 9:00 AM - 2:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM

      Q How is Chase Bank rated?

      A Chase Bank has a 3.1 Star Rating from 75 reviewers.

      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Nearby Chase Bank Locations

      Ratings and Reviews
      Chase Bank

      Overall Rating

      Overall Rating
      ( 75 Reviews )
      36
      3
      1
      4
      31
      Write a Review

      Jas C on Google

      image Poor customer service

      Hilda Prado (Mimi) on Google

      image

      Nubia Gonzalez on Google

      image

      Carina Tejada on Google

      image Not helpful at all.

      Melanie Hawkins on Google

      image I now fully understand why this branch has such ratings. The service is poor and extremely slow. I came into the branch to get information about an account product. There is no sign or any way to check in. The two people that work with accounts were helping one customer and one of them tells me to just have a seat. So I wait twenty minutes and then another person who works in accounts came in the door and spoke. Then the two and the one that just came in go to the back together. About six minutes later, they all came back out and go back to working with the one customer. I waited ten more minutes and then left and nobody said a word. 30 minutes later and I still dont have the information I came for. Whatever happened to customer service? I will never return to this branch again.

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      Overall Rating

      Overall Rating
      ( 75 Reviews )
      36
      3
      1
      4
      31

      Write a Review

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