Chase Bank

Chase Bank
Yext Power Listing.

Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Monday:
Closed
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
3.1 - (75 reviews)
36
3
1
4
31
Read Our 75 Reviews

Chamber Rating

Verified Member
3.1 - (75 reviews)
36
3
1
4
31
  • Jas C

    Poor customer service
    Dec 22nd, 2023

  • Melanie Hawkins

    I now fully understand why this branch has such ratings. The service is poor and extremely slow. I came into the branch to get information about an account product. There is no sign or any way to check in. The two people that work with accounts were helping one customer and one of them tells me to just have a seat. So I wait twenty minutes and then another person who works in accounts came in the door and spoke. Then the two and the one that just came in go to the back together. About six minutes later, they all came back out and go back to working with the one customer. I waited ten more minutes and then left and nobody said a word. 30 minutes later and I still dont have the information I came for. Whatever happened to customer service? I will never return to this branch again.
    Dec 21st, 2023

  • Hilda Prado (Mimi)


    Aug 8th, 2023

  • Nubia Gonzalez


    May 10th, 2023

  • Carina Tejada

    Not helpful at all.
    May 9th, 2023

Read Our 75 Reviews

About
Chase Bank

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

Contact Info

Services

  • Deposit Friendly TM
  • Audio Assisted ATM
  • Cash Dispenser
  • DRIVEUP ATM

Vidoes

Images

Questions & Answers

Q What is the phone number for Chase Bank?

A The phone number for Chase Bank is: (972) 228-0064.


Q Where is Chase Bank located?

A Chase Bank is located at 900 N Polk St, Ste 100, Desoto, Texas 75115


Q What is the internet address for Chase Bank?

A The website (URL) for Chase Bank is: https://locator.chase.com/tx/desoto/900-n-polk-st?jp_cmp=rb%2FLocalListings%2Faff%2Fbranch%2Fna&y_source=1_MjA0MzQ3Ni01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q How big is Chase Bank?

A Chase Bank employs approximately 20+ people.


Q What days are Chase Bank open?

A Chase Bank is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Monday: Closed
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM


Q How is Chase Bank rated?

A Chase Bank has a 3.1 Star Rating from 75 reviewers.

Ratings and Reviews
Chase Bank

Overall Rating

Overall Rating
( 75 Reviews )
36
3
1
4
31
Write a Review

Jas C on Google

image Poor customer service


Melanie Hawkins on Google

image I now fully understand why this branch has such ratings. The service is poor and extremely slow. I came into the branch to get information about an account product. There is no sign or any way to check in. The two people that work with accounts were helping one customer and one of them tells me to just have a seat. So I wait twenty minutes and then another person who works in accounts came in the door and spoke. Then the two and the one that just came in go to the back together. About six minutes later, they all came back out and go back to working with the one customer. I waited ten more minutes and then left and nobody said a word. 30 minutes later and I still dont have the information I came for. Whatever happened to customer service? I will never return to this branch again.


Hilda Prado (Mimi) on Google

image


Nubia Gonzalez on Google

image


Carina Tejada on Google

image Not helpful at all.


Load More Reviews

Overall Rating

Overall Rating
( 75 Reviews )
36
3
1
4
31

Write a Review

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