Bastrop, TX Financial Services

I always have a great experience when I stop in. Cassandra has been very helpful with my loan process. I Appreciate each and every staff member that work at this location ... more

As a business this has been our bank for 10+ years that we have been using, and for the first time in the history of us using this bank the new management JUST TODAY told ... more

First Franklin Financial its a great place staff are amazing very helpful they work with you they help us when we really needed Definitely recommend to anyone. And if ... more

Best ladies in town! Fast and easy, come check them out!

Great service

Carl Strickland

Excellent financial advisor highly recommend

Very helpful....very pleasant to do business with. I highly recommend Leah for your financial needs and investments.

Very bad customer service and poor trying to get a loan they will not help you even if been there years sorriest bank n badtrop

This review is not necessarily towards this location but A plus in general do not bother opening an account here. Their customer service sucks and they dont care about yo ... more

Great people with great attitude, very friendly and very professional, especially "Annie". Keep it up guys you are awesome.

Libby had 5 tellers available. No wait and was greeted when entering the building.

This is our second year using Jackson Hewitt. Jaqueline Nelson is wonderful! She is timely and very informative. We will be back!

Receptionist was so rude and unprofessional I decided to take my business elsewhere.

The tax professionals were accurate friendly and knowledgeable and help me get the best return possible.

Loved taking a trip in a 24 Tundra, would come again!

Very very. Very patient .and Caring Really good with Poeple... .as I sat there I saw how she treated others that. Passed by. Being so polite with joy thank you so ... more

Online geeks got my printer set up in no time

She added a $1200 penalty fee for cap gains tax, which was 100% unnecessary if she had checked. I just recieved a refund check from the IRS just now for the overage. If ... more

ATM fees are only 3 bucks

Good just line can be long at times and google doesnt have the hours it opens and closes.

Helpful, good place to stop for snacks and ice.

LACEY HOPKINS is my go to person very helpful and respectful was thinking about switching banks but she made the experience way better

Always, to put it simply, a great experience. App sometimes doesn't work, but that's a different review platform. The customer service is always top notch.

Spoke with Charles provided all of the information he requested and then never heard from him again. I tried to contact via phone, email, left voicemail has never return ... more

This woman was a God send. Professional, fast, friendly and just an overall nice person! Treats everyone like a friend. Thank you!

I have been on hold for 30 minutes. There was an unauthorized charge on my card. A+ texted me to confirm and i said it was not me. They locked my card and i’ve been try ... more

I've gotta share my experience with Tyler Dunkelberger from Reliance Retirement Services. Trust me, finding the right person for your retirement planning isn't a walk in ... more

Good bank. Could be better hours but no real complaints!

The team at the Spring Street location is always very kind to us and provides 5-star service.

Went into the Bastrop branch inquiring about a Home equity loan. Jennifer answered all my questions. She was kind, friendly and knowledgeable.We plan to open a checking ... more

Everyone there are very nice and caring. And very fast acting.

Very nice and professional.

Absolutely love the ladies working there, always kind and helpful..

I previously got a loan amount for $18,000. I called back via phone and they came back said that I was only approved for $2,300. What an always of time and a credit check ... more