A+ Federal Credit Union

I have been on hold for 30 minutes. There was an unauthorized charge on my card. A+ texted me to confirm and i said it was not me. They locked my card and i’ve been trying to get ahold of someone for the past 3 days. I’m 18 years old, and I work 7 days a week 12 hours a day for a construction company. I do not have the time to deal with this. I have no access to my money and i work an hour away from my house. i just need gas. I am currently on hold while writing this. I Just need a new card. How hard can that be?! update: it took 45 minutes for me to get ahold of someone just for them to tell me that i could just stop buy to get a card. are you kidding me?? why couldn’t someone just tell me that in the first place? thank you to the wonderful girl who helped me. i don’t know your name but thank you
Oct 16th, 2021

Walking in on 9/13/21, they force me to wear a mask inside the bank. If you read The label on the back of a pack of masks, it says it will not protect you from viruses, which Covid is a virus. So this must be a power trip from the bank over its customers. I’m going to look into filing a lawsuit against your company now. How dare you!!!
Sep 11th, 2021

Sep 5th, 2021

I am so beyond frustrated with this banking system. No one answers the phone. I have moved 4 hours away. Can not reach anyone and my account is locked. I have never disliked a bank more than I dislike A+. Would not recommend. Is this the ONLY way to get any response???? This is my first bad review online but it sure has been earned.
Sep 4th, 2021

Paid my car loan over 4 years in advance. The loan included gap insurance which I never received a refund for. Watch out with these guys. I won't be accepting any more proposals from them, I'll be switching to another credit union and one that is local.
Jul 4th, 2021