Penske Truck Rental

They had my OTR Volvo unit from 12/23/23 thru 1/19/24. It was brought in for a simple PM. They claimed it needed a sensor for the DEF system. When I FINALLY got it back, the APU and the inverter were inoperable. These folks suck badly- or at least for someone who's OTR.
Jan 21st, 2024

I recommend all you need
Nov 15th, 2023

Great place. Super easy to work with them. Truck was good. No problems.
Oct 11th, 2023

We had an appointment right at their opening time. We got in quick and finished the process swiftly! We saved hundreds of dollars over the competitors, and we also got an upgrade towards the car trailer for free! That's why we use Penske!
Aug 29th, 2023

If I could give a company 10 stars I would. Their customer service is leaps and bounds better than PODS, Uhaul and other rental car companies. I rented a one-way truck from St. Louis to Austin. Halfway through my summer trip my A/C went out in the new truck. Pam, from their roadside assistance team was a gem. She was attentive, helpful, quick to respond and I felt like she genuinely cared about trying to make my situation better. Pam arranged for me to take the truck to the closest Love's gas station with a reasonable wait time....once at the Love's she followed up promptly within the expected wait time window to confirm we had been seen. After the mechanic told us they couldn't fix the problem that night, we agreed to continue the drive through the night to reach our destination. Later when I returned the truck, the onsite customer service team took great care of us and right away did much more than expected to compensate us for the troubles. I will forever rent from Penske in the future.
Aug 22nd, 2023