Austin, TX Tool Store

Excellent customer service

Extremely helpful , Super nice and understanding , not descriminating like others in the Austin area

Spent the morning trying to do a large order for delivery. Corporate was helpless in figuring out what was wrong with their system ordering online. Finally get transferre ... more

Good store with good professional personal and products but always packed with customers, making it hard to find a place to park near the store's entrance.

Clean

I had looked up some items that I needed and it showed that Home depot had those items. So I started in outdoors for acid loving plant soil mix, tomato cages, cement gutt ... more

Crazy how they let some lady trash their property but heaven forbid that my bike is on 711 property. Security harassing the wrong people but never the shoplifters. 0/10

The service and selection is impeccable and it is a very clean store with everything you could desire. The issue is the pricing. I was able to have the exact kiln shippe ... more

Jonathan needs a raise. That guy is awesome!

Great family owned business

Great place very knowledgeable staff

Staff help me to get what I wanted. Thanks.

Amazing amazing amazing!!!

I went to this Texas Tool Trade to buy nails and to pick up a gun. Its a fat guy with a spot on the forehead. Very lazy and had a bad attitude. Didnt want to do nothing a ... more

Everything for everyone

Quick and easy

Friendly people and eclectic stuff everywhere

(Translated by Google) Excellent (Original) Exellent

Quite possibly the best tool shop in town. Father/son business with lots of great tools and services including blade sharpening and customized customer service that I hav ... more

Harry,I wanted to thank you for the excellent customer service you provided when I visited the lumber department last week. Your knowledge of lumber products and willingn ... more

Great customer service and knowledgeable staff. Great inventory as well.

Horrible experience. Mike Im assuming is the GM. I went in there for an interview and it was the worst interview I have ever had. He didnt even look at my resume. Took hi ... more

Great reliable store that you can either buy or repair your tools and get supplies!

I stopped by here because I noticed a Makita sign outside. I had a Makita blower that had stopped working and wanted to see if they could help. They said to bring it by ... more

All I bought was a single drill bit. A bit of an embarrassment but they were as friendly as if I was spending more. Thanks for the help and friendly service. I'll be back ... more

still closed

I picked up small order today and regretted making a decision to buy material here. I could have pulled my own order and loaded my trailer in less time and would not have ... more

Take forever they bring out a whole forklift just to give you some small things

Very interested and serious

I wasn't impressed with the friendliness of the staff.

As always, the poor customer service stands out, especially Blake, the person in the rental area.

Just love this place, big enough to have what I need and the perfect size to be in and back to the job fast.

Inflated prices and exaggerated quality assurances.

Staff was very unhelpful and a “don’t care” attitude with a warranty repair on an almost new Craftsman high priced gas lawnmower. The service/repair took more than ... more

Big store, friendly staff. Home depot is typically my go to spot.

Bought 4 new tires and a battery for my F150. Got a great deal on both, and the service was even better. Highly recommend this place!

WORST CUSTOMER SERVICE..DO NOT BUY FROM SEARS! CORPORATE IS EQUALLY AS BAD!