U-Haul Moving & Storage at Slaughter Lane

I'm not sure why it's not 4 stars or more. The staff went above and beyond. Very friendly and knowledgeable. 5 stars all the way
Mar 23rd, 2024

Great experience picking up moving supplies. Ashley at the front desk was very helpful. Special thanks to JP for helping me place and fit the moving containera in my car. He was a great help!
Mar 23rd, 2024

Today I came in to rent a trailer. Nothing crazy, easy set up online. The front desk people were humorous and nice. But one of the attendees when above and beyond. His name was Julian. The store ran out of adapters for the lights to be plugged in. My mistake for not having one. So he lent me the one from the shop which he didnt have to do. He then remembered me from earlier and carried on brief conversation. Very nice gentlemen and I would use this location again based off of that. Thank you Julian!
Mar 13th, 2024

Completely incompetent ladies at the service desk ..tried to rush us out .. heard them being rude to a customer in front of me .. nit picked the check out process.. instead of actually doing there job and ensuring we were sent out with a good truck .. the truck they failed to inspect had a broken driver side side mirror.. I couldnt adjust it manually because it was broken..so I couldnt see out my side mirror at all .. not safe for backing up a truck to unload ..so you didnt do your job properly.. shows laziness .. you cant even do your super easy job correctly.. I highly recommend you dont rent a truck from this location.. go somewhere else .. anywhere else ..
Jan 8th, 2024

The front desk was very helpful- she was aware I was coming from another location where they had double booked my reservation. She proactively offered me a 10% discount, directed me to the pickup spot and had me out the door in under 10 minutes. The yard employee was very courteous and ensured I was properly connected before leaving, thanking me for the business, and wishing me safe travels. No reflection on the staff (they provided me excellent customer service) - To Uhaul, recommend you have an inventory life cycle that contains hours of usage and physical appearance and move units meeting a criteria to a reserve yard. The unit I had was at the end of its yard life and needed to be refreshed or removed to a retired yard (i.e. rusted lug nuts, rusted hitch area, rusted bolts on side seams).
Jan 7th, 2024