T-Mobile Authorized Retailer

The person who sold me a Galaxy Fold lied, telling me there was a promo for trading in an iPhone. That this would be credited on my next bill and that I would receive a message to confirm this. This message never came, calling T Mobile they had no idea what promo I was talking about. Almost two years later and I'm still paying off this stupid phone. Do not trust this store.
Apr 2nd, 2024

Girl Maria was awesome.she helped very well
Jan 24th, 2024

I walked in a little after 4 pm on 2/2/24, their were five people (working?) I was the only customer in the store. All employees were on their phones except one. The two males left through the employees only door. A minute later the female also left when i looked in her direction ,through the same door. The remaining two ladies in the front having a private conversation in the corner didn't say a word to me. I paced back and forth and finally left at 4:17pm. Hopefully they have cameras so upper management can confirm and see this. This store has zero customer service. (* there needs to be a no star option) BEWARE OF THIS T-MOBILE LOCATION
Jan 16th, 2024

Jan 9th, 2024

Customer service here is blergh. Like personalities don't seem to exist anymore. T-Mobile general went down hill when they did away with their customer loyalty program where they legit fixed issues.
Jan 2nd, 2024