Knoxville, TN Electronics Store

They did a awesome job on my husband's veh

I went to the Verizon store located in Turkey Creek to change my service from another provider and to be added to my husbands account. We were lucky to have Jason Shockl ... more

Absolutely a great experience. I needed help, and they provided it.

We switched 4 phones and 2 watches over to T-mobile and the team at this kiosk was so helpful. They answered questions before we made the swap but never made us feel pres ... more

Bowen was an amazing technician who stayed with me every step of the way through an extremely complicated transfer of service. He made it simple and was clear with future ... more

Super friendly and helpful. Found myself in a tricky situation with a time constraint. Jarod was more than helpful and fixed my device. Great experience!

Such poor service

So I called it 520 asking some questions and then I said when do you close the guy that I was talking to said eight get here at 7:30 and the same guy said screw you I don ... more

Just plain excellent. Could not have asked for better. Thanks.

They were very friendly but added insurance and fees to my phone I did not agree to. Thankfully online customer service helped to fix everything but be wary of what you a ... more

Be sure to see the manager Sam Phillips! He is THE person to go to for excellent customer service.

It was a button mistake. I have always had great customers service here and the staff was eager to help when I had an issue.

They did a great job and it was super fast and cost effective

I stopped by one of the kiosks in the mall the guy there gave me my free sim card upgrade I've been overdue for. And I got a nice case too. They're really nice and courte ... more

Richard is a great person funny and was very king to me and my wife. Will always do business with Richard

This guy really knows his electronics and one of the only people I trust to do all of my repairs. He can repair any type of television from modern to vintage. Did I menti ... more

Great people to deal with. Very professional.

Megan and Amy are Awesome!!

20 phone calls and not a single answer. I understand being busy, but that’s just blatantly unprofessional.

The owner Tom Bailey has a mass of knowledge of the cell phone world and will do right by you. I'm a fan, if you're in need of a phone or phone service drop on by.

Both machines side by side, and actually inside the store which feels much safer than being beside the coke machines and cart's. Machine was clean and works as expected d ... more

I got in and got out with in 15 minutes.Thank You.

Needed a battery replaced on wearable device and got same day service. Nice folks, too.

Not the best experience here.

I cannot say enough good about this place. cell phone screen died on my S9, I called them up, did not have my part they ordered my part, and it came in next day, they cal ... more

Fix 2 of my phone's screens were cracked 45 minutes. Perfect, thank you guys.

It was easy to get to an the worker was very helpful

Lots of great shopping options

There is very helpful. I give him a five out of five Jamesw Collette they also was very helpful and very friendly and I told him I had a disability and they help me reall ... more

Helped me with my phone issues. Speedy prompt service. Couldn't ask for better costumer service. Thank you!!

They have a great selection of CD's and vinyl as well as some clothing.

Excellent Cell phone store. Clean, good atmosphere, friendly and good experience purchasing my Cell and a tablet later.

I love this store and the lady that works there her name kendra

Shawn and Katt were absolutely fabulous. Prompt, courteous, professional. They went the extra mile to ensure the install was perfect, cleaned up and taught us everythin ... more

I had awesome and fast service . Was very well taken care of by rocky . Thank you so much for the service .

Sunny was very helpful Best place in Knoxville

They were short staffed when I went & the young man was very pleasant & quick especially considering he was stretched thin helping 3 of us at once.

Highly recommended

They sell good windows and will do repairs that other companies won't touch.

Ok. So over the past few years we have used smartway. We've bought a couch. A washer and dryer. Bed. Tv stand. 4 tires. Seems like a good customer, right? 7-9k spent. Wel ... more

Needed a motorcycle battery on the fly. I tried other business before I went to Batteries + and I should have just went there to begin with. Kevin helped me find the batt ... more

Amazing customer service

he was efficient , knowledgeable & professional.

This sprint store is by far the best one I have ever visited! The staff was friendly and energetic. They were able to help me with my problem right away. The tech was ... more

Store closed down and is no longer there

Always been a fan fav

My go to phone store. Great experience every time.