Chamber of Commerce

      The UPS Store

      ( 42 Reviews )

      The UPS Store
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      Yext Power Listing.
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      Hours

      Friday:
      8:00 AM - 6:30 PM
      Saturday:
      9:00 AM - 4:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 6:30 PM
      Tuesday:
      8:00 AM - 6:30 PM
      Wednesday:
      8:00 AM - 6:30 PM
      Thursday:
      8:00 AM - 6:30 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.6 - (42 reviews)
      25
      2
      0
      2
      13
      Read Our 42 Reviews

      Chamber Rating

      Verified Member
      3.6 - (42 reviews)
      25
      2
      0
      2
      13
      › ‹
      • Ben Therman

        Very nice, the people inside were very helpful and there was no wait. I would recommend going there for dropping your packages from Amazon, it's clean and simple. Great location next to the chickfila
        Mar 25th, 2024

      • Chrissy

        I feel like I come in here everyday for Amazon returns and the entire staff is not only very friendly but very quick.
        Feb 20th, 2024

      • Edward Glynn

        They now charge $3 for Amazon label returns. Amazon and UPS in cahoots.
        Jan 6th, 2024

      • Elle Metzger


        Dec 2nd, 2023

      • Kelly P

        I am so disappointed in the customer service at this store. BEWARE: each UPS store is a franchise and independently owned: meaning THEY MAKE THEIR OWN RULES. If you have a package delivered to this store, they can charge WHATEVER they want for this service. We have been charged anywhere from $0 to $10 to have an employee hand us OUR package. If I had been told POLITELY about this policy and the policy was applied CONSISTENTLY, I wouldn't have an issue- I would simply find another shipping solution. However, we have been treated so RUDELY by two different employees (I believe at least one was the manager) that we won't use this store again. On our last visit, they charged us $10 (prior to this it was free or $5- then it would be free again- depending on who checked us out). When the employee was told we wouldn't use their store again because of the arbitrary way they apply their fees, we were told "fine by me." Wow. I'm impressed this store is so overrun with customers that they could care less if business walks out the door. Great job guys!!
        Oct 29th, 2023

      Read Our 42 Reviews

      About
      The UPS Store

      The UPS Store #3348 in Brentwood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Brentwood Place Shopping Center Next To Brueggers Bagels.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (615) 661-9606.

      Q Where is The UPS Store located?

      A The UPS Store is located at 330 Franklin Rd, Ste #135A, Brentwood, Tennessee 37027

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/tn/brentwood/330-franklin-rd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Friday: 8:00 AM - 6:30 PM
      Saturday: 9:00 AM - 4:00 PM
      Sunday: Closed
      Monday: 8:00 AM - 6:30 PM
      Tuesday: 8:00 AM - 6:30 PM
      Wednesday: 8:00 AM - 6:30 PM
      Thursday: 8:00 AM - 6:30 PM

      Q How is The UPS Store rated?

      A The UPS Store has a 3.6 Star Rating from 42 reviewers.

      Hours

      Friday:
      8:00 AM - 6:30 PM
      Saturday:
      9:00 AM - 4:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 6:30 PM
      Tuesday:
      8:00 AM - 6:30 PM
      Wednesday:
      8:00 AM - 6:30 PM
      Thursday:
      8:00 AM - 6:30 PM
      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 42 Reviews )
      25
      2
      0
      2
      13
      Write a Review

      Ben Therman on Google

      image Very nice, the people inside were very helpful and there was no wait.
      I would recommend going there for dropping your packages from Amazon, it's clean and simple. Great location next to the chickfila

      Business Response on Google Mar 23rd, 2024
      Hello Ben Therman, thank you for your kind words. We are glad to hear that we impressed you with the cleanliness and service of our location. At The UPS Store, providing the best experience is our top priority. If there is anything else we can do to improve your next experience, please don't hesitate to reach out.

      Chrissy on Google

      image I feel like I come in here everyday for Amazon returns and the entire staff is not only very friendly but very quick.

      Business Response on Google Mar 5th, 2024
      Hi Chrissy, we love hearing this feedback! Friendly, fast, and knowledgeable service is what we're all about. Thanks so much for sharing your review.

      Edward Glynn on Google

      image They now charge $3 for Amazon label returns. Amazon and UPS in cahoots.

      Business Response on Google Dec 12th, 2023
      Hello Edward Glynn, The UPS Store locations are independently owned and operated by franchisees of The UPS Store, Inc. (although one or more may be company owned). Pricing, services, and hours of operation vary by location. To find out the price for a specific product or service (e.g., retail cost for packing/moving boxes, cost for a mailbox, fees for packing services, graphic design costs, freight estimates, etc.), please get in touch with us (e.g., Store phone number). You can estimate shipping costs online (e.g., https://www.theupsstore.com/tools/estimate-shipping-cost/index)to see prices for the different UPS® shipping options.Thank you for sharing your feedback. We hope you visit us again soon.

      Elle Metzger on Google

      image

      Business Response on Google Nov 20th, 2023
      Thank you for taking the time to leave us a rating, Elle Metzger! See you next time.

      Kelly P on Google

      image I am so disappointed in the customer service at this store. BEWARE: each UPS store is a franchise and independently owned: meaning THEY MAKE THEIR OWN RULES. If you have a package delivered to this store, they can charge WHATEVER they want for this service. We have been charged anywhere from $0 to $10 to have an employee hand us OUR package. If I had been told POLITELY about this policy and the policy was applied CONSISTENTLY, I wouldn't have an issue- I would simply find another shipping solution. However, we have been treated so RUDELY by two different employees (I believe at least one was the manager) that we won't use this store again. On our last visit, they charged us $10 (prior to this it was free or $5- then it would be free again- depending on who checked us out). When the employee was told we wouldn't use their store again because of the arbitrary way they apply their fees, we were told "fine by me." Wow. I'm impressed this store is so overrun with customers that they could care less if business walks out the door. Great job guys!!

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      Overall Rating

      Overall Rating
      ( 42 Reviews )
      25
      2
      0
      2
      13

      Write a Review

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