Bartlett, TN Bank

I didn't realize it takes 10 minutes to do a simple withdrawal from the drive thru.

The man Andrew Ward, helped me get through by getting my bank card ready in a minute and done great job took care my informations, way better than the other banks area li ... more

I visit this location about twice a week for work and am always impressed! Everyone is very kind and friendly, greatly appreciate how helpful they are!

I love this location.... the employees are wonderful people...always there when you need something

Some how my account was closed out for petty change my refund comes and youd think it would take me out of the negatives I was told to come BK the next day something abou ... more

Sometimes the people that answer the phone are nice, and sometimes they aren't. However, my biggest issue is that they don't acknowledge instant transfers. Several times ... more

This place is the worst! The ATM is always down when I need to get money out. I have sat and watched employees eat breakfast after opening time while we wait in line for ... more

I had issues with my account but Ashlie McNeal was a wonderful banker that fixed all my problems quickly and was very professional and polite. The staff at First Bank in ... more

This bank is the worst of the all banks. They are rude and take personal calls in front of you in the middle of your business. The manager doesnt care about the employees ... more

Mike and Lashana are always able to help anytime I come to Wolfchase. The customer service is great

I love this location.... the employees are wonderful people...always there when you need something

Customer service is impeccable here.

This is the worst bank Ive ever dealt with. I have a business account a local business here in Memphis. They flagged a wire as fraud and I provided all the information as ... more

The lobby is closed reasons unknown. Only one drive thru lane open. They are allowing customers do banking that require assistance from others than the teller. I sat i ... more

I enjoy Pinnacles personal touches but the two things they really lack for me is no Saturday morning hours and the option to deposit money thru the atm on times when they ... more

Poor communication. Poor customer service. I cashed a check and they told me they didn't have any envelopes. When I closed my account they left it active and open for a m ... more

Since the merger between Bancorp and Cadence, the quality has declined. I called about an error on the banks behalf and was met with a smart alecky girl that obviously la ... more