Pennsylvania Credit Union

I love going to American Heritage Credit Union in New Britain. I am always greeted by someone behind the counter. They are pleasant and helpful in answering my questions ... more

Very pleasant and comfortable and knowledgeable

King of Prussia office had friendly and helpful staff. First stopped at E. Noriton office and they were rude to my wife!

Fairless Hills branch is awesome!

New customer. The process was quick and easy to set up account and open another service. No waiting, pleasant employees.

We worked with Louis for a loan on a truck camper. He kept in touch with us during the process and we were in and out within a half hour after doing the paperwork. He was ... more

The East Norriton branch for the American Heritage Credit Union has been my branch for decades, and I was assisted recently by a very patient and helpful young woman at t ... more

Im very happy that I changed my banking to First Commonwealth the staff there is very courteous and helpful they actually hep you make the right decision for your situati ... more

I had a great experience, and I appreciate your business and support 2nd time around.

The staff needs to be more customer service attentive and driven. Please put qualified people in positions to help customers. Ex. If you do not work with investments than ... more

My bank teller was very patient and helped me with all of needs. She was very professional. Thank you .

Only Bank that has professional,, respectable, helpful with aspects to all qualifications of the banking system

Always very pleasant and great ineractions with the staff. I love coming in.

Lynn at our credit union branch is a gem! She's always there with a warm smile and a helpful attitude, ready to assist with any questions or concerns. Her knowledge of th ... more

Everyone is very nice. Its a very nice atmosphere. I love this place. They treat you like family. Thank you.

Worked with Anthony C. Amazing customer service. Professional, knowledgeable, and courteous

The people at American Heritage are the best. There is one young guy there who is just amazing. He cannot do enough for you, always willing to help. He is always so pl ... more

Opened up two new accounts with Sean yesterday. He provided wonderful customer service and was very informative on other products. Thanks Sean!

This bank is a joke. I've been trying to speak to a human for 2 months. A car dealer sold me a loan with them. I don't have a branch anywhere near me. I just want to clos ... more

most helpful bank ive ever been to jodi helped me open up a card and i got a bunch of goodies was in and out in less then 30 mins

Very phenomenal low interest rates for credit cards. I am considering doing a checking account with them. Perhaps if they open a branch a smidge closer to me.

The person that i had a great pleasure of doing my banking and helping me is the best.

Excellent and very good service

I use this ATM and I love have accessible its been. Recently the older machine as not been recognizing my AHFCU card and I have not been able to withdraw money.

I WAS DOING BUSINESS WITH AMERICAN HERITAGE FCU AND FOR THE SECOND CONSECUTIVE TIME I WAS GIVING TREMENDOUS SERVICE ! AND, ASST BRANCH MANAGER, MS. SEBRINA, CLEARED UP MY ... more

This location only have the machine with a live teller, doesn't even have a sanitation items to clean the filthy phone and screen. If you need to be attend by a real pers ... more

Quick, friendly and efficient experience. Bought a CD, and did a shared branch transfer. In and out in 5 minutes.

The credit union closed my accounts. They indicated they had sent me notifications via U.S. Mail. I never received any. They also had my phone number AND email but I n ... more

Excellent customer service

Only thing I don't understand is how in 2023 a EOE employer has 0 colored people working at this bank not one minoritie yet the all female staff seems to be ok sitting ar ... more

Never again.

I will update when things clear up but as of today I have felt like money that we have in the bank is safer than if we were to have it in cash, I currently dont know that ... more

We made an appointment for our first visit to set up all accounts. We were given Carol's time and attention to get everything done in one visit. Thank you.

I agree with other consumers their policies and practices are outdated. I moved my children's accounts to online banking years ago and received awesome CD rates. I only ... more

Very helpful and informative people working here. Just opened my account and everyones been so helpful along the way with all of my questions

If you have just basic financial needs then perhaps FCFCU may work for you. If you need anything beyond a savings or a checking account. I suggest looking elsewhere. If ... more

Terrible

Customer service people are clueless & rude. When you question in detail, they don't know answers. Always refer to their back office that we don't have access to - not he ... more

Very friendly and knowledgeable. They offer all services by helpful staff. A good, local bank.

Lexie was very attentive to my needs and throughly went over my options. I left more than happy.

Lester Neri is the best! He is an absolute professional. My son and I met with him twice to discuss strategies for building credit and to secure a car loan. He was knowle ... more

Excellent Customer Service!!!

We've had an amazing experience w/ Shelly B. and appreciate the partnership. Thank you for being an amazing CU!

I came to Citadel because I was tired of big banks and their terrible customer service. I set up a membership with a rep at the Brookhaven branch (maybe Michelle Ferguson ... more

Love Parda!

Lots of available parking, very clean building. Staff is knowledgeable and friendly. Wait time was minimal,. Good rates and services.

Absolutely best staff and management that I have ever conducted business with. Kayla was absolutely amazing and friendly, she answered my questions quickly and efficientl ... more

Doing drive so not open at 9 am.

Called multiple times to report lost credit card,wasted much time on hold with multiple people some who were supervisors who were unaware of how to rectify me getting a r ... more