Labcorp

Waited 3 hours after checking in at 930. Saw multiple people go in before me even though they got there after me. Their system isnt working.
Apr 7th, 2024

Had a good experience here this morning! I had my lab order as a PDF and was able to send it to them by email; the folks at reception were helpful, and they had the email written down so I could get that sent in (and gave me a heads up that it can take a while to receive those). I didn't have any trouble with the check-in kiosk even though my license is currently from another state, and as a walk-in it only took an hour to get in to have my blood drawn for labs even though it seemed like they were busy (the waiting room was pretty full).
Apr 3rd, 2024

As if this lab couldn't get worse, they now make you scan your ID and insurance. Check in is absent of humans, with three machines taking up a wall that once held the overflow of people waiting for their turn at the needle. They are horribly slow and the waiting room is full every time I come here. This is what it looks like when one for-profit giant leases out its responsibilities to another for-profit outfit: patients, who should be the cornerstone of a hospital's concern, are again left to bear the weight of profit over compassion. As an aside, I've been sitting here watching staff call people in. Because of the huge wait and poor instructions for tasks like dropping off samples, there are many people with questions. Most have been met with really inappropriate "customer service," including disdainful facial expressions, impatient voice tones (simply rude), shutting their eyes while someone is clearly seeking help, repeating themselves with the exact same language (rather than engaging in actual conversation...). It's very clear where patients rate here. We are all just a bother to Labcorp. They get our insurance company's money regardless of the quality of their service, and patients are basically trapped if they want their blood test entered into mychart.
Apr 1st, 2024

This lab is exhausting, I went in at 6:15am for a 12 hour fasting blood test for my testosterone levels which have been unusually high, not a good sign for a 63 year old man, symptoms of an underlying conditiontonight at 9pm I received results for for a post menopausal woman, wow, really? And they werent testing her testosterone levels yikes. This kind of error makes me question all the testing this lab does! Unacceptable to say the least and very alarming. I will now have to fast again and go for another blood draw, leaves in the pool problem I realize, Im grateful to be alive, have insurance etcetera but this kind of inefficiency is again ALARMING!
Mar 19th, 2024

Wait time is unacceptable. Hours long.
Mar 1st, 2024