Enterprise Rent-A-Car

Mar 28th, 2024

Staff was very nice and accommodating
Jan 13th, 2024

Enterprise on Barbur I spoke to the manager , Christian. I needed a car my car was being repaired on Macadam. When I scheduled 1 week ago a Layla made the reservation. Never did she inform me that this collision center does the Lake Oswego location! I had only the time in my lunch. Not an apology. Just a, what do you want me to do?! Well, perhaps know which Enterprise services which collision center ! Maybe.
Jan 11th, 2024

Dec 23rd, 2023

Got into an accident and I had to take my car to the shop and their insurance covered a rental from Enterprise. I opted in for the insurance and I was charged for 5 days and I was told that I would get a call at the end of the 5 days to see if I wanted to extend it. Never got a call or charged so I figured I had gotten opted out and I was going to not do anymore days anyways if they had called me. Fast-forward 26 days later a few days after Christmas I get a call while I'm asleep and they have charged me 310 for the last 24 days and 2 more days before New years was added on. Now I woke right up when I heard that voicemail and called them and I had to end up taking in the car for an inspection for opt out of the insurance. So I don't think they should have taken money over voicemails that is way wrong. But I did sign a contract. Understandable not happy but whatever. I got reimbursed for 8 days which was slightly less then a 3rd of what they took. That was about 6 days ago and I still have not received my reimbursement. If I could go 0 stars I would. That's a lot of money to just take over voicemail. LEARN FROM MY MISTAKES EVERYONE!!!!
Dec 22nd, 2023