Westlake, OH Hotel

Room was not thoroughly cleaned. There were some spots and some short hairs left around. No allergy room option at this location.

This location is outstanding, so many places to eat as well as interact with a lot of people from the community. The staff at this hotel is absolutely incredible. They ... more

All I can say is you can do better. Ive stayed at various Hiltons around the country and this location is the worst experience. Staff were nice and polite, the 300 calori ... more

I had to stay in Cleveland last minute for medical reasons. Our room smelled like smoke. They claimed no one smoked in there, but it smelt like a bar. When I went to take ... more

*If you accidentally leave something in the room, they do not turn it in to lost and found nor do they notify you. I notified them of a forgotten item the same day I chec ... more

Nice place to rest your head

****In response to the owners false reply, the first time the fire dept did show up they did have levels of carbon monoxide and recommended we get a new room or leave unt ... more

I stay here on business. I love this hotel, the staff and location. The rooms are clean, parking is available. If you don't want to go out, you can stay on "campus" and g ... more

I wasn't planning on staying in the area for the night, so this was a last minute booking and a lot of hotels were still booked up from the eclipse. I don't need much in ... more

Stayed 2 nights and was fine, room, bathroom was clean...location was the best walking distance to Outback steak and a couple of others...if your not fussy its a good pla ... more

This hotel has been under construction for the last year and they have no meaning of customer service very poor management don't waste your time or money staying here it ... more