Mason Row Townhomes
-
2500 Hard Rd
Dublin, OH 43016 - 614-349-3354
Hours
Chamber Rating
-
B. Quinn
Feb 25th, 2024 -
sarah Dinger
I've lived here since 2021, I've enjoyed living here. The times that I've needed maintenance they come immediately. Recently I needed help getting inside my home and the maintenance person came straight away. Micky, from Management. is always so helpful! She is very professional and patient, my mom lives in Ashlar flats and Micky has done a wonderful job at that rental office than the staff before her! I can't wait to see how she improves Mason Row! Any time you need anything or something fixed the staff are helpful!
Jan 15th, 2024 -
Blayne Curtis
Absolutely beautiful homes and even better leasing office staff! You are always greeting with a smiling face at the leasing office and Alexis is one of the leasing office associates who leads FUN and playful initiatives around the facility including friendly decorating competitions, raffles, and meaningful giveaways. Please know that this does NOT go unnoticed and amazing people like Alexis give Mason Row a warm feeling and overall great experience at Mason Row!
Dec 27th, 2023 -
Ashley
Other tenants smoke marijuana and cigarettes in their townhomes causing the adjoining residences to have smoke smell ; this is also a potential fire hazard. Neighbors are extremely loud and disruptive. Management does not take any actions or respond to emails regarding any of the stated concerns. Rent is extremely high to be putting up with this.I would recommend looking elsewhere for a company with better customer service ( I am sure they will reply to this post with a comment that they are very concerned about this issue, but that is purely for their benefit as in reality they do not even reply to emails).I deeply regret the decision to move here and for not having researched the company prior to signing on.
Dec 24th, 2023 -
Don Glasser
Woke up to no heat. Submitted an emergency work order and they were here within a half hour. Got the heating unit running and warming up the house.
Nov 3rd, 2023
Contact Info
- 614-349-3354
Questions & Answers
Q What is the phone number for Mason Row Townhomes?
A The phone number for Mason Row Townhomes is: 614-349-3354.
Q Where is Mason Row Townhomes located?
A Mason Row Townhomes is located at 2500 Hard Rd, Dublin, OH 43016
Q What is the internet address for Mason Row Townhomes?
A The website (URL) for Mason Row Townhomes is: https://www.masonrowdublin.com/?utm_knock=gmb
Q What days are Mason Row Townhomes open?
A Mason Row Townhomes is open:
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 7:30 PM
Q How is Mason Row Townhomes rated?
A Mason Row Townhomes has a 3.5 Star Rating from 56 reviewers.
Hours
Ratings and Reviews
Mason Row Townhomes
Overall Rating
Overall Rating
( 56 Reviews )B. Quinn on Google
sarah Dinger on Google
I've lived here since 2021, I've enjoyed living here. The times that I've needed maintenance they come immediately. Recently I needed help getting inside my home and the maintenance person came straight away. Micky, from Management. is always so helpful! She is very professional and patient, my mom lives in Ashlar flats and Micky has done a wonderful job at that rental office than the staff before her! I can't wait to see how she improves Mason Row!
Any time you need anything or something fixed the staff are helpful!
Blayne Curtis on Google
Absolutely beautiful homes and even better leasing office staff! You are always greeting with a smiling face at the leasing office and Alexis is one of the leasing office associates who leads FUN and playful initiatives around the facility including friendly decorating competitions, raffles, and meaningful giveaways. Please know that this does NOT go unnoticed and amazing people like Alexis give Mason Row a warm feeling and overall great experience at Mason Row!
Ashley on Google
Other tenants smoke marijuana and cigarettes in their townhomes causing the adjoining residences to have smoke smell ; this is also a potential fire hazard. Neighbors are extremely loud and disruptive. Management does not take any actions or respond to emails regarding any of the stated concerns. Rent is extremely high to be putting up with this.I would recommend looking elsewhere for a company with better customer service ( I am sure they will reply to this post with a comment that they are very concerned about this issue, but that is purely for their benefit as in reality they do not even reply to emails).I deeply regret the decision to move here and for not having researched the company prior to signing on.
Don Glasser on Google
Woke up to no heat. Submitted an emergency work order and they were here within a half hour. Got the heating unit running and warming up the house.
Overall Rating
Overall Rating
( 56 Reviews )Write a Review
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